Social Media Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Schedule and publish approved content across platforms such as Instagram, Facebook, LinkedIn, YouTube Shorts, X, and others.

• Adapt content formatting to suit each platform, including captions, image sizes, link placements, and native uploads.

• Conduct a quality control checklist on every post prior to publication.

• Monitor comments, direct messages, and mentions across client accounts several times a day.

• Manage routine interactions, draft responses that require manager approval, and escalate high-risk issues within the designated service level agreement.

• Keep an escalation log updated.

• Implement the reposting schedule set by the Social Media Manager and identify resurfacing opportunities.

• Resize existing designs for use across various platforms.

• Compile monthly analytics reports, including engagement, reach, impressions, and click-through rates.

• Create and fill out report decks based on a specified template.

• Highlight significant metric changes on a weekly basis.

• Maintain the shared content calendar and proactively identify potential deadline risks.

• Conduct weekly competitor analyses and compile recurring summaries.

• Organize Canva and Drive folder structures, naming conventions, and approved asset libraries.

• Implement onboarding checklists for new clients.

• Identify execution challenges and participate in quality control checklist reviews.

⛳️ Requirements

• 2 to 4 years of experience in social media coordination, community management, or digital marketing execution; agency experience is highly preferred.

• Direct experience in scheduling and publishing content across Instagram, Facebook, LinkedIn, and other major platforms.

• Familiarity with social media scheduling tools such as Sprout Social, Later, Buffer, or similar applications.

• Strong attention to detail for spotting formatting issues, broken links, and typographical errors before publication.

• Ability to manage multiple client accounts at the same time.

• Organized and self-motivated approach to maintaining systems.

• Excellent written communication skills for community management responses and internal flagging.

• Comfort working in a fast-paced remote environment with established processes and tight deadlines.

• Bonus: Experience with Canva for basic asset resizing and formatting.

• Bonus: Familiarity with social analytics tools and platform-level data exports.

• Bonus: Experience in legal, professional services, or other regulated industries.

• Bonus: Familiarity with Asana, Monday, or Notion.

• Bonus: Experience supporting a social media manager or operating within a defined content workflow.

🏝️ Benefits

• PTO