Social Media Content Specialist, English, German

This is a fully remote position, open to applicants in Colorado, +2 more states.

📋 Description

• Moderating and addressing comments on our clients' social media platforms using their distinctive brand voice.

• Crafting thoughtful and engaging content to initiate conversations and enhance interaction.

• Maintaining online communities that are safe, respectful, and in accordance with client guidelines.

• Reporting issues, insights, or trends to the internal team when necessary.

• Serving as a genuine extension of our clients’ brands by comprehending their strategy, tone, and target audience.

⛳️ Requirements

• Excellent written communication skills (spelling, grammar, clarity) in English, coupled with strong cultural awareness.

• Proven experience in managing social media platforms, particularly in moderation and engagement.

• Proficiency in writing for brands and adjusting tone for diverse audiences.

• Familiarity with major social media platforms such as Facebook (account access may be required based on client needs).

• Capability to engage with a variety of content areas (e.g., technology, retail, food, hospitality, tourism, health, pharmaceuticals).

• Military or veteran experience, or relevant knowledge.

• Strong organizational abilities, dependability, and exceptional customer service instincts.

• Reliable access to high-speed internet suitable for remote work.

🏝️ Benefits

• Sick and safe time.

• Flexible time off (paid time off such as vacation).

• A variety of benefits (medical, dental, vision, etc.).