Slack Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and manage our enterprise Slack workspace, focusing on user provisioning, channel administration, app permissions, and workspace configurations.

• Partner with the FSC development team to develop and oversee the Slack/Salesforce FSC integration workstream.

• Set up and manage Slack Connect channels to facilitate communications with external advisors and partners.

• Assess, implement, and supervise Slack applications and workflow automations using Workflow Builder to enhance efficiency for advisor operations teams.

• Ensure compliance and data retention policies are upheld through close collaboration with Legal, Compliance, and IT Security teams.

• Track and analyze workspace usage, producing insights to refine and improve our communication strategy.

• Serve as the internal expert and escalation point for all technical and usage-related issues concerning Slack.

• Keep documentation current for workspace configuration, integration architecture, and governance protocols.

⛳️ Requirements

• A minimum of 2 years of experience in administering Slack within an enterprise setting.

• Demonstrated experience in managing Slack applications, bots, and workflow automations.

• Comprehensive knowledge of Slack Enterprise Grid or Business+ administration features.

• Familiarity with SSO/SCIM provisioning and identity management integrations.

• Strong capability to navigate ambiguous ownership scenarios and articulate clear RACI roles across teams.

🏝️ Benefits

• Health insurance

• Retirement plans

• Professional development opportunities

• Bonuses