Planon Administrator

This is a fully remote position, open to applicants in Connecticut, +4 more states.

📋 Description

• Oversee and sustain the Planon IWMS platform, which includes modules for Project Management as well as Space and Workplace Management.

• Set up workflows, business rules, forms, dashboards, and reports.

• Administer user roles, permissions, and security configurations.

• Act as the main contact for any Planon-related inquiries.

• Provide tier 2/3 support and resolve system errors, integration issues, and performance challenges.

• Keep track of system health, ensure data integrity, and oversee scheduled jobs.

• Manage master data and facilitate integrations between Planon and other enterprise systems.

• Create and implement test scenarios while coordinating user acceptance testing.

• Educate end users and advocate for best practices in system usage.

⛳️ Requirements

• Bachelor’s degree in Information Systems, Facilities Management, or a related field (or equivalent experience).

• 2–5+ years of experience in administering or supporting Planon IWMS or other comparable corporate real estate solutions.

• Strong grasp of facilities management and/or real estate business processes.

• Proficient in system configuration, workflows, and reporting.

• Capable of troubleshooting intricate system and data challenges.

• Excellent communication and stakeholder management abilities.

🏝️ Benefits

• Health insurance

• Vision insurance

• Dental insurance

• Flexible spending accounts

• Health savings accounts

• Retirement savings plans

• Life insurance

• Disability insurance

• Paid time away from work