SIU Investigator

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Conduct prompt investigations, which include gathering recorded statements and interviewing claimants, witnesses, and employers.

• Deliver timely updates regarding status to the case manager and client.

• Ensure clear and prompt documentation of all claim files.

• Uphold the highest standards of confidentiality and professionalism.

• Create a suitable investigative action plan.

• Guarantee the accuracy, quality, and timeliness of evidence collected during investigations, while ensuring compliance with all relevant laws, legal codes, and governing agencies.

• Provide the Claim Adjuster with timely results from investigations and document findings.

• Assess whether additional evidence is necessary, including but not limited to accident reports, reconstructions of accident scenes, witness statements, police reports, expert opinions, etc.

• Offer recommendations and decisions regarding investigative efforts.

• Conduct detailed database queries for SIU investigations, including analysis and organization of critical data to support the assigned investigation.

• Evaluate state compliance referrals when questionable or suspicious activities are identified, as applicable.

• Maintain active participation in professional organizations that provide SIU resources and support.

• Build and sustain relationships with law enforcement, government regulatory agencies, and insurance industry professionals, providing assistance when necessary.

⛳️ Requirements

• Strong investigative skills are essential.

• Attention to detail is a must.

• Ability to identify patterns of inconsistencies that may be associated with fraudulent activities.

• Capable of interacting effectively with clients, repair shops, appraisers, and employers.

• Ability to work autonomously.

• Excellent verbal and written communication abilities.

• Strong organizational and time management skills.

• Knowledge of the tools and techniques needed for conducting investigations in insurance claims.

• Proficiency with computer software, including Word, Excel, Outlook, and Teams.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and training.

• Supportive work environment that values teamwork and collaboration.