Site Reliability Engineer – SRE

This is a fully remote position, open to applicants in Poland.

📋 Description

• Assist in the deployment, management, and ongoing maintenance of the Karuna service operating on Kubernetes.

• Monitor production environments to guarantee high availability, reliability, and optimal performance.

• Investigate, troubleshoot, and resolve production incidents, conducting root cause analysis as necessary.

• Analyze application logs and debug production issues utilizing Splunk.

• Conduct first-level troubleshooting of UI-related issues involving Web Components, working alongside front-end engineers for deeper investigations when needed.

• Facilitate deployment activities and contribute to the maintenance and enhancement of CI/CD pipelines.

• Identify opportunities for automation and enhancements in operations.

• Collaborate with engineering teams and technical stakeholders in a global setting to enhance operational processes, service resilience, and observability.

• Take ownership of operational responsibilities and proactively drive issues to resolution, working independently with minimal oversight.

⛳️ Requirements

• Professional experience as a Site Reliability Engineer, DevOps Engineer, Platform Engineer, or in a comparable role.

• Practical experience in supporting production services on Kubernetes.

• Experience in monitoring distributed applications and managing production incidents.

• Hands-on knowledge of log analysis and troubleshooting using Splunk or similar monitoring tools.

• Understanding of cloud-native applications and contemporary operational practices.

• Familiarity with CI/CD pipelines and deployment methodologies.

• Basic knowledge of Web Components and capability to perform initial UI troubleshooting.

• Strong analytical and problem-solving abilities.

• Capacity to work independently, prioritize tasks effectively, and make informed technical decisions in ambiguous scenarios.

• Excellent communication skills with confidence in collaborating with distributed engineering teams.

• Proficient spoken and written English.

• Experience with one or more major cloud platforms is a valuable asset.

• Experience in supporting enterprise SaaS or security-focused products is an additional advantage.

🏝️ Benefits

• Flexible work arrangements and the option for remote employment.

• Opportunities to engage in international projects with leading global clients.

• Possibility of international business travel.

• A non-corporate working environment.

• Language classes offered.

• Access to internal and external training programs.

• Private healthcare and insurance coverage.

• Multisport card provided.

• Well-being initiatives available.