Site Reliability and DevOps Engineering Lead

This is a fully remote position, open to applicants in California.

📋 Description

• Lead, mentor, and develop Platform / DevOps engineers.

• Establish a high-performing Platform team.

• Foster accountability for platform reliability and delivery outcomes.

• Guide vendors in delivering capabilities in production.

• Ensure that platform capabilities facilitate product delivery and eliminate bottlenecks.

• Define and uphold platform engineering standards and DevOps practices across all teams and vendors.

• Oversee capacity planning, performance optimization, and cost efficiency.

• Establish operational standards, runbooks, and reliability practices.

• Responsible for platform reliability outcomes at both enterprise and product levels.

• Serve as the technical authority in platform, reliability, and delivery.

• Formulate platform strategy and roadmap.

• Govern delivery across internal teams and external vendors.

• Own SLIs, SLOs, and error budgets.

• Lead resilience engineering, observability, and failure design.

• Promote proactive risk reduction and continuous improvement.

• Manage incident management frameworks and drive continuous improvement.

• Oversee end-to-end pipeline architecture and release automation.

• Standardize, secure, and fully automate pipelines.

• Propel continuous integration, delivery, and validation practices.

• Lead Sev1 response, escalation, and recovery efforts.

• Own RCA and advocate for systemic solutions (not just point fixes).

• Introduce AI-driven pipeline optimization and quality gates.

• Integrate AI into monitoring, risk prediction, and CI/CD optimization.

• Drive automation to minimize operational toil and enhance decision-making.

⛳️ Requirements

• Bachelor’s degree in computer science, Engineering, or a related field.

• 6-10 years of hands-on experience in software operations, DevOps, and Site Reliability Engineering, specifically in managing large-scale, mission-critical systems.

• Clear and confident communication skills with the ability to lead teams and collaborate effectively across engineering, product, and architecture teams.

• Proven track record of ensuring high availability and performance in production environments, with expertise in fault-tolerant, distributed system design.

• Excellent understanding of modern software delivery pipelines and DevOps practices, including CI/CD, configuration management, and version control (Git).

• Exceptional problem-solving skills, with experience diagnosing complex system issues under pressure and driving them to resolution.

• Strong proficiency in at least one programming or scripting language (e.g., Python, Bash, or Java) for automation and tool integration.

• Self-motivated and proactive, with a passion for automating manual processes and continuously improving systems to enhance reliability and team productivity.

🏝️ Benefits

• Remote-first / work-from-home culture.

• Flexible vacation policy to help you rest, recharge, and connect with loved ones.

• Paid leave benefits.

• Health, dental, and vision insurance.

• 401k retirement savings plan.

• Infertility benefits.

• Tuition reimbursement, life insurance, EAP – and more!