Shop & Creator Coordinator

This is a fully remote position, open to applicants in Poland.

📋 Description

• Identify and recruit new UGC creators through platforms such as X, Backstage, portfolios, and relevant communities.

• Create a shortlist of creators and initiate first-contact outreach.

• Manage the onboarding process for creators from start to finish, including contracts, product orders, and access permissions.

• Organize, tag, categorize, and label incoming UGC within the content library.

• Monitor deliverables, deadlines, and revisions within a network of over 70 creators.

• Follow up with creators to ensure timely content delivery.

• Coordinate payments and invoices for creators while flagging items that need approval.

• Maintain accuracy in the pipeline board.

• Identify high-performing creators, effective formats, and engaging content.

• Develop and expand TikTok Shop as a sales channel, focusing on GMV metrics.

• Recruit and oversee affiliate creators who contribute to sales growth.

• Establish sample seeding and commission structures.

• Identify successful hooks, formats, and creators, and scale efforts that enhance sales.

• Provide weekly reports on TikTok Shop channel performance.

• Assist in building the TikTok Shop team as the channel expands.

• Report directly to the Creator Manager.

• Transition from coordinator to TikTok Shop channel owner after effectively managing the pipeline for 60 days.

⛳️ Requirements

• Proficient in spoken and written English.

• Highly organized with the ability to manage multiple tasks simultaneously.

• Strong follow-through skills and a sense of accountability.

• Self-motivated individual capable of executing tasks independently.

• Ability to assess UGC quality and identify content that drives sales.

• Comprehensive understanding of TikTok creators, hooks, and trends that influence purchasing behavior.

• Genuine enthusiasm for TikTok Shop and social commerce.

• Motivated by performance-based compensation.

• Availability for afternoon overlap with US time zones.

• Proficient in Notion, Slack, and spreadsheets; quick to adapt to new tools.

• 1–2 years of experience in a coordination, administrative, or content-support role (preferred).

• Experience in coordinating UGC creators, influencers, or managing a content pipeline (preferred).

• Practical experience with TikTok Shop, including affiliate outreach, sample requests, Seller Center, LIVE shopping, or Shop ads (preferred).

• Proven track record of increasing sales on TikTok or similar social commerce platforms, with quantifiable results (preferred).

• Background in DTC e-commerce, social media, or performance marketing (preferred).

• Familiarity with content libraries or Digital Asset Management tools like Air (preferred).

• Must reside in Europe or the Americas.

• Comfortable with a B2B contract arrangement.

• Available for occasional responses outside regular business hours (9–5).

🏝️ Benefits

• Performance-based bonuses.

• 13th-month salary.

• Remote work options.

• Flexible working hours.

• Revenue sharing once you take ownership of TikTok Shop.

• Bonus based on a percentage of TikTok Shop revenue in addition to base salary.