Shipping Scheduler – Wholesales Fulfillment Coordinator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• EDI Order Review: Validate incoming EDI orders (e.g., ANSI 850) for precision, including addresses, SKUs, quantities, and shipping information.

• Inventory Check & Order Release: Verify stock availability prior to releasing orders from the Order Management System (OMS) to the Warehouse Management System (WMS).

• Fulfillment Instructions & Labels: Generate and send packaging and pallet instructions; supply retailer-compliant labels (e.g., GS1 UCC-128).

• Order & Shipment Tracking: Reconcile fulfillment records with EDI transmissions utilizing systems such as NetSuite, Orderful, SPS Commerce, and WMS.

• Shipping Coordination: Organize shipments via retailer portals or carrier systems for parcel and LTL freight; manage exceptions as required.

• Problem Resolution: Oversee shipments, identify issues such as delays or damages, and collaborate with carriers or the warehouse to resolve them.

• Drop-Ship Orders: Monitor drop-ship orders to fulfill SLAs, verify stock levels, and initiate replacements when necessary.

• Team Coordination: Liaise with warehouse, inventory, and transport teams to ensure smooth order processing.

• Basic Reporting: Generate straightforward reports on order and shipment status; bring attention to issues and recurring challenges to your manager.

• Process Support: Adhere to standard operating procedures (SOPs) and recommend enhancements when opportunities for improving accuracy or efficiency arise.

⛳️ Requirements

• Inquisitive and genuine, just like us! #beboldr

• A critical thinker with a keen eye for even the smallest details.

• Committed to client satisfaction.

• Bachelor’s degree in Supply Chain, Logistics, Business, or a related discipline.

• 1–3 years of experience in supply chain, logistics, or order processing.

• Preferred experience in working with carriers and managing shipping exceptions.

• Familiarity with ERPs (e.g., NetSuite), SPS Commerce or Orderful, and WMS platforms is advantageous.

• Understanding of retail EDI standards (e.g., 850, 856, 810, 997) and GS1 labeling is beneficial but not mandatory.

• Exceptional attention to detail and accuracy in data entry and order verification.

• Strong organizational skills with the ability to meet deadlines in a dynamic environment.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office and shipping software systems.

• Capable of working independently as well as collaboratively within a team.

• Background in retail or wholesale (e.g., CPG, home goods).

• Knowledge of drop-ship and direct-to-consumer shipping.

• Familiarity with Shopify, OMS platforms, or e-commerce systems.

• Awareness of LTL and parcel shipping processes.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible working hours and remote work options.

• A dynamic and inclusive work environment.