Servicing Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Process and authorize daily equipment lease and loan fundings, ensuring compliance with approval thresholds and updating funding trackers accordingly.

• Analyze lockbox and ACH cash receipts, determine the appropriate fund application, and prepare necessary files for the third-party servicer.

• Enter and monitor daily cash transactions for company bank accounts within the general ledger system.

• Investigate and resolve discrepancies related to payments, contract rates, and accounts, escalating any booking errors or unusual issues as necessary.

• Handle returned payments, refunds, and payoffs efficiently.

• Maintain and oversee the advanced payment ledger and suspense accounts.

• Assist with syndication activities, including managing fund transfers, tracking payoffs and clawbacks, and remitting late fees.

• Process vendor and dealer commissions, billing, and revenue-sharing payments on a monthly and quarterly basis.

• Generate recurring servicing reports and address audit confirmation requests promptly.

• Uphold manual asset-level vendor billing outside the standard billing procedures.

• Revise contract, funding, and lockbox tracking spreadsheets as well as servicing systems regularly.

• Utilize AI-driven tools and automation for cash application, variance research, and reporting, ensuring the accuracy of outputs.

• Collaborate with third-party loan servicers, accounting and treasury partners, vendors, dealers, and syndication partners.

• Report directly to the Servicing Manager.

⛳️ Requirements

• Bachelor's degree preferred; alternatively, 5–10 years of relevant experience in financial services operations.

• Proficient understanding of equipment lease and loan servicing operations, including cash application, funding, and operational tracking.

• Experience in the commercial finance or leasing industry is essential.

• Skilled in using general ledger and financial systems, such as Microsoft Dynamics.

• Advanced spreadsheet capabilities for tracking, processing, and reporting on servicing activities.

• Familiarity with loan and lease servicing platforms, lockbox processing, and handling ACH/EFT payments.

• Strong analytical and problem-solving abilities to research and resolve payment, contract, and account discrepancies.

• Capability to manage recurring deadlines on a daily, weekly, monthly, and quarterly basis with precision.

• Effective communication skills, both written and verbal.

• Basic knowledge of accounting principles and general ledger concepts related to servicing transactions.

• Ability to safeguard the confidentiality of financial, customer, and contract information.

• Comfort with utilizing AI-driven tools and automation for data analysis, reporting, and variance research.

• Successful completion of credit check, criminal background check, and pre-employment drug screening, including marijuana screening.

• Must meet U.S. employment eligibility verification requirements.

🏝️ Benefits

• Eligibility for an Annual Discretionary Cash Bonus Target: 10%.

• Eligibility for an Annual Discretionary Restricted Stock Units Bonus Target: 10%.

• Comprehensive Medical, Dental, Vision, and Life Insurance coverage.

• Paid Sick Leave.

• Three weeks of Vacation.

• Approximately 11 Holidays per year.

• Access to an HSA or FSA account.

• Additional voluntary benefits available.

• 401(k) Retirement Saving Plan with Employer Match Program.

• 529 Savings Plan.

• Employee Mortgage Loan Program.

• Complimentary access to an Axos Bank Account with Self-Directed Trading.