Services Solutions Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Empower the ability to question unrealistic customer demands and present strategic trade-off solutions to maintain project integrity and ensure customer success.

• Spearhead in-depth technical exploration before contract signing and establish formal, traceable change management protocols for all modifications in scope.

• Take responsibility for the precision of booking forecasts and financial milestones within SFDC, safeguarding the commercial viability of the practice.

• Convert intricate business challenges into milestone-oriented roadmaps, ensuring alignment of Statements of Work (SOW) with customer Use Cases.

• Collaborate with senior personnel both internally and externally in your field of expertise to foster alignment on the "Unified Front."

⛳️ Requirements

• Generally requires at least 5 years of relevant experience alongside a Bachelor’s degree; or 4 years with a Master’s degree.

• 5-8 years of experience in field sales or service delivery, particularly in Data Warehousing, Business Intelligence (BI), or Cloud sectors.

• Mastery in Technical Discovery, Scoping, and leading thorough explorations prior to contract finalization.

• Demonstrated ability to use sound judgment in selecting methods and techniques for finding solutions in complex situations.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible working arrangements to promote work-life balance.