Services Sales Solutions Architect

This is a fully remote position, open to applicants in Maryland, +2 more states.

📋 Description

• Accurately define project scopes (including personnel, skills, and timelines) to meet clients’ needs.

• Leverage your extensive platform knowledge to implement best practices in each client engagement by providing Subject Matter Expertise related to Salesforce Core/PSS products.

• Oversee and govern pre-sales solutioning and architecture for large-scale multi-cloud projects.

• Enhance client Services renewals (when applicable) by aligning customer success with the professional services roadmap.

• Collaborate closely with the Account and Services Sales team by leading pre-sales initiatives, such as crafting client-specific proposals, Statements of Work (SOWs), and staffing plans, while engaging with other Subject Matter Experts across the organization to achieve consensus on proposals as needed.

• Effectively manage multiple strategic clients concurrently.

• Establish yourself as a trusted advisor and valuable resource for our customers and Salesforce colleagues, while continuously enhancing your reputation for excellence in professional services.

• Motivate others to perform at their highest potential, acting as a multiplier by enhancing the knowledge and skills of those around you, while fostering an inclusive workplace recognized as one of the Best Places to Work.

• Demonstrate ongoing professional growth and development.

⛳️ Requirements

• A minimum of 5 years of direct experience in delivering and/or overseeing relevant solutions.

• Over 10 years of experience in providing consulting services, including team leadership and active participation in selling professional services through technical solutioning expertise.

• At least 2 years of experience in sizing and scoping relevant projects.

• Salesforce System Architect Certification is required.

• Willingness to travel, up to 25% of the time.

🏝️ Benefits

• Time off programs

• Medical coverage

• Dental insurance

• Vision plans

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k) plan

• Employee stock purchasing program