Services Practice Director

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Facilitate strategic technical discovery sessions and customer workshops to evaluate organizational structure, collaboration requirements, governance needs, and enterprise architecture.

• Develop scalable deployment strategies for Slack that promote enterprise-wide utilization, operational efficiency, and sustainable business growth.

• Act as a trusted consultant for both technical and executive stakeholders throughout the customer journey.

• Design enterprise-level Slack environments, which include Workspace strategy, User provisioning, Authentication and identity management, Security controls and governance, as well as custom integrations.

• Conduct customer-facing workshops to ensure alignment between technical execution and business transformation goals.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Software Engineering, Business, or a related discipline.

• 5-6+ years of experience in development, consulting, professional services, solutions engineering, or technical customer-facing positions.

• Significant experience in leading and executing technical implementation projects within enterprise settings.

• Proficient in at least one object-oriented programming language, such as Java, JavaScript, Node.js, or Python.

• Extensive experience with APIs, integrations, automation, and data exchange technologies.

• Solid understanding of enterprise architecture, SaaS ecosystems, security, and identity management principles.

• Excellent written, verbal, and presentation communication abilities.

🏝️ Benefits

• Time off programs

• Medical, dental, vision

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k)

• Employee stock purchasing program