ServiceNow Developer

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide expertise in technical capabilities related to the development of ServiceNow, with an emphasis on IT Service Management.

• Develop and implement technical solutions, as well as conduct integration and functional testing.

• Collaborate with senior leadership and a diverse team of subject matter experts to establish criteria and process maps necessary for EITSM development.

• Work alongside the development team, project managers, and operations teams to deliver innovative technical solutions through an iterative approach, thereby reducing delivery time.

• Create and manage scripts and workflows/flows.

• Address issues related to systems integration, compatibility, and multiple platforms.

• Conduct architecture design and reviews to ensure that initiatives align with future objectives.

• Consult with project teams and end users to ascertain application requirements.

• Build dashboards utilizing application data models and external data sources.

• Engage in the development of software documentation and technical reports.

• Participate in Agile ceremonies and backlog refinement activities.

• Conduct product demonstrations for stakeholders.

⛳️ Requirements

• Must be a US Citizen.

• Ability to obtain and maintain a DoD secret clearance.

• Over 10 years of relevant development experience.

• Certified ServiceNow Developer certification is required.

• Advanced development experience with ServiceNow implementations.

• Experience in the development and implementation of ServiceNow modules, including Incident Management, Problem Management, and Configuration Management.

• Proficient in ServiceNow client-side and server-side JavaScript, as well as ServiceNow APIs.

• Experience with scripted Web Services, AJAX, Business Rules, JavaScript, SOAP, REST, SSO-SAML Setup, and integration of ServiceNow with other applications.

• Understanding of technical and functional design requirements related to ServiceNow.

• Must be self-motivated with a proven track record in ITSM modules, thriving in a dynamic environment of a technical organization with a rapidly growing customer base.

• Must possess strong organizational and analytical skills, work effectively in a team setting, meet project timelines, and manage multiple priorities in a fast-paced environment.

• Excellent troubleshooting abilities, with a capacity to influence stakeholders and team members in a consultative manner.

• Familiarity with agile software development practices and experience in delivering deployable software in short sprints.

🏝️ Benefits

• Healthcare.

• Wellness programs.

• Financial benefits.

• Retirement plans.

• Family support.

• Continuing education opportunities.

• Time off benefits.