Service Sales Specialist, German

This is a fully remote position, open to applicants in France.

📋 Description

• Responsible for contract sales.

• Develop a comprehensive business development plan.

• Set and achieve targets to expand the Service Business unit to enhance volume and profitability.

• Promote and sell LabScape Service Agreements, upgrades, and other aftermarket products to both existing and new customers across EMEA (Europe, Middle East, Africa).

• Oversee the maintenance and growth of the Service Contract business for all product categories within General Purpose Instruments in the designated sales territory.

• Assess needs and negotiate contracts directly with key accounts or indirectly with third-party service providers, adhering to the chart of authority.

• Foster and develop customer relationships, ensuring Bruker is recognized as a long-term business partner.

• Support instrument sales by nurturing effective customer relationships through valued service products.

• Create proposals for sales campaigns targeting specific service products and markets/customers, aligning these campaigns with the Service, Marcom, and Product Management leadership prior to execution.

• Track industry changes or developments and report findings to management.

• Document activities in our CRM system.

• Provide administrative support to customers and the field service team, including responding to pricing inquiries, generating quotations, and maintaining the customer database.

• Offer phone support to customers.

• Collaborate with the Finance team to ensure timely billing and collections.

• Perform other duties as assigned that align with the above and key objectives.

⛳️ Requirements

• Minimum of 2 years of sales experience.

• Preferred experience in contract sales.

• Driven by success, demonstrating tenacity and self-motivation with enthusiasm, initiative, and a focus on achieving positive results.

• Possess an outgoing and personable demeanor with a high level of integrity.

• Ability to collaborate effectively with individuals at all levels.

• Preferred experience in order processing.

• Familiarity with Salesforce or other CRM systems.

• Proficient in computer skills for document creation, presentation preparation, and report writing.

• Excellent communication skills (written and verbal) in both English and French; proficiency in German is a significant advantage.

🏝️ Benefits

• Please include salary expectations and potential starting date in your cover letter.