Service Sales Specialist, French

This is a fully remote position, open to applicants in Germany.

📋 Description

• Sales through contracts

• Develop a business development strategy.

• Set and meet targets to enhance the Service Business unit, maximizing both volume and profitability.

• Market and sell LabScape Service Agreements, upgrades, and additional aftermarket products to both existing and new clients within the EMEA region (Europe, Middle East, Africa).

• Oversee the maintenance and expansion of the Service Contract business for all product categories in General Purpose Instruments within the designated sales territory.

• Assess customer needs and negotiate contracts directly with key accounts or indirectly through 3rd Party Service Providers, adhering to the chart of authority.

• Cultivate existing and forge new customer relationships, positioning Bruker as a long-term business partner.

• Support instrument sales by nurturing and developing strong customer relationships through valued service offerings.

• Create proposals for sales campaigns targeting specific service products and markets/customers, coordinating with Service, Marcom, and Product Management leadership prior to execution.

• Monitor industry changes or advancements and report findings to management.

• Document activities within our CRM software.

• Provide administrative assistance to customers and the field service team, including responding to pricing inquiries, generating quotations, and maintaining the customer database.

• Offer phone support to customers.

• Collaborate with the Finance team to ensure timely billing and collections.

⛳️ Requirements

• Minimum of 2 years sales experience.

• Preferred experience in contract sales.

• Driven and self-motivated, with a passion for success, enthusiasm, and initiative focused on achieving positive results.

• A friendly and approachable personality characterized by a high level of personal integrity.

• Capability to work collaboratively with individuals at all levels.

• Preferably possess order processing experience.

• Familiarity with Salesforce or another CRM system is advantageous.

• Proficient in computer skills for document preparation, presentations, and report writing.

• Excellent communication skills (both written and verbal) in English and French; proficiency in German is a significant advantage.

🏝️ Benefits

• Please include your salary expectations and the possible starting date in your cover letter.