Service Excellence Lead Technician, HVAC/R

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Ensuring the exceptional operation of Budderfly HVAC Units within your designated geographic region. This encompasses the maintenance and repair of heating, ventilation, air conditioning, and refrigeration (HVAC/R) systems and equipment.

• Identifying maintenance risks associated with HVAC/R equipment.

• Diagnosing electrical and mechanical issues within HVAC/R systems.

• Conducting commissioning checks of HVAC Units to guarantee ongoing, efficient performance. This involves checking and adjusting HVAC RTU controller settings alongside the mechanical functionality of the units.

• Performing physical maintenance on Budderfly HVAC Units, which includes but is not limited to: changing filters, cleaning coils, inspecting/replacing belts, and examining units for any mechanical failures.

• Cleaning, adjusting, and repairing systems, as well as delivering warranty services.

• Executing emergency repairs swiftly and effectively.

• Maintaining daily logs and records of all activities in the Company work order system.

• Ensuring adherence to relevant State and Federal regulations and the Occupational Health and Safety Act.

• Complying with service standards, work instructions, and customer requirements.

• Assisting customers with their inquiries.

⛳️ Requirements

• A minimum of 5 years' experience as a service technician specializing in HVAC/R systems.

• Must possess a South Carolina HVAC license, which typically necessitates a residential HVAC certificate, journeyman unlimited certificate, or master mechanical certificate.

• Experience with HVAC Controls is essential. Familiarity with Lennox Core Controllers and Carrier SystemVu controllers is advantageous.

• Ability to identify control and mechanical issues before they escalate.

• A passion for continuous learning, encouraged by your organization, both technically and professionally.

• Aiming for professional growth beyond merely being “just a filter changer.”

• A desire to contribute to the development of a growing team with fellow HVAC/R technicians in your locality.

• A customer-focused and safety-oriented individual.

• Willingness to travel within Greenville, SC, and nearby areas.

• Flexibility is required, including the possibility of working some weekends.

• Excellent verbal and written communication skills.

• Ability to collaborate across organizational teams.

🏝️ Benefits

• Comprehensive benefits package including medical, dental, vision, 401K, life insurance, and disability insurance.

• Opportunities for career advancement within a rapidly growing, supportive company environment.

• Competitive compensation.