Service Excellence Lead Technician, HVAC/R

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Ensuring the optimal performance of Budderfly HVAC Units within your designated geographic area.

• Identifying maintenance risks associated with HVAC/R equipment.

• Diagnosing both electrical and mechanical issues in HVAC/R systems.

• Conducting commissioning checks on HVAC Units to guarantee efficient and continued operation.

• Carrying out physical maintenance on Budderfly HVAC Units.

• Cleaning, adjusting, and repairing systems, along with performing warranty services.

• Executing emergency repairs swiftly and effectively.

• Maintaining daily logs and records of all activities in the Company work order system.

• Ensuring adherence to relevant State and Federal regulations as well as the Occupational Health and Safety Act.

• Abiding by service standards, work instructions, and customer requirements.

• Assisting customers with their inquiries.

⛳️ Requirements

• Over 5 years of experience as a service technician specializing in HVAC/R systems.

• A Master HVAC/R Contractor License and EPA Certification are mandatory.

• Experience with HVAC Controls is preferred, with familiarity in Lennox Core Controllers and Carrier SystemVu controllers being advantageous.

• Capability to identify control and mechanical problems before they escalate.

• A passion for continuous learning, both technically and professionally, as supported by your organization.

• Aiming to advance professionally beyond merely being a “filter changer.”

• Eagerness to contribute to the development of a growing team of HVAC/R technicians in your area.

• A focus on customer service and safety.

• Willingness to travel within Trenton, NJ, and other areas in NJ.

• Flexibility to work, which may include some weekends.

• Strong verbal and written communication skills.

• Ability to collaborate across various organizational teams.

🏝️ Benefits

• Comprehensive benefits package that includes medical, dental, vision, 401K, life insurance, and disability insurance.

• Opportunities for career advancement in a rapidly growing and supportive company environment.

• Competitive salary.