Service Excellence HVAC/R Lead Technician

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Ensure the ongoing excellent performance of Budderfly HVAC Units within your designated geographic area, which includes the maintenance and repair of heating, ventilation, air conditioning, and refrigeration (HVAC/R) systems and equipment.

• Identify maintenance risks associated with HVAC/R equipment.

• Diagnose electrical and mechanical faults in HVAC/R systems.

• Execute commissioning checks on HVAC Units to guarantee efficient operation, including verifying and adjusting HVAC RTU controller configurations alongside the mechanical functionality of the units.

• Perform physical maintenance on Budderfly HVAC Units, including but not limited to changing filters, cleaning coils, inspecting and replacing belts, and examining units for other mechanical failures.

• Respond to Emergency Service Calls during nights and weekends when on-call.

• Clean, adjust, and repair systems, as well as conduct warranty services.

• Carry out emergency repairs swiftly and effectively.

• Maintain daily logs and records of all activities in the Company work order system.

• Ensure adherence to relevant State and Federal standards as well as the Occupational Health and Safety Act.

• Follow service standards, work instructions, and customer requirements.

• Assist with customer inquiries.

⛳️ Requirements

• A minimum of 5 years of experience as a service technician specializing in HVAC/R systems.

• An HVAC Contractor License and EPA Certification are mandatory.

• Experience with HVAC Controls is essential, and familiarity with Lennox Core Controllers and Carrier SystemVu controllers is advantageous.

• Ability to identify control and mechanical issues before they escalate.

• A passion for continuous learning, supported by your organization, both technically and professionally.

• Aspiration to advance professionally beyond merely being a "filter changer."

• Willingness to contribute to the development of a growing team of HVAC/R technicians in your area.

• A customer-focused and safety-oriented individual.

• Capability to travel throughout Richmond, VA, and other areas in Virginia as needed.

• Flexibility is essential, including the ability to work some weekends and be available for on-call duties, which may involve nights and weekends.

• Strong verbal and written communication skills.

• Ability to collaborate with various teams across the organization.

🏝️ Benefits

• Opportunities for career advancement within a rapidly growing and supportive company environment.

• Competitive salary.

• Comprehensive benefits package that includes medical, dental, vision, 401K, life insurance, and disability insurance.

• Chance to be part of a team that values its members and collaborates to foster positive change.