• Ensure that the response and turnaround times for assigned calls are consistently met.

• Complete all scheduled PM tasks in a timely manner.

• Plan and implement all assigned I & C and demonstration activities.

• Foster strong relationships with customers to improve satisfaction levels.

• Generate leads through customer interactions and relay them to the Marketing Teams.

• Achieve service sales goals to meet monthly, quarterly, and annual revenue targets.

• Maintain discipline in using CRM tools such as Service Max and SFDC.

• 3-4 years of experience with a diploma or equivalent degree, preferably with experience in Hach or similar products.

• Willingness to relocate across India based on job and company priorities.

• Openness to travel as needed.

• Proficient written and verbal communication skills in English.

• Strong teamwork skills and the ability to collaborate across diverse cultures, locations, and business teams.

• Proficiency in MS Office applications.

• Experience with the Copilot AI tool is a plus.

• Proactive and action-oriented with a keen attention to detail.

• Self-motivated with a drive for business growth in a dynamic market.

• Strong problem-solving abilities and a knack for developing innovative solutions to meet customer needs.

• Exceptional communication and interpersonal skills, capable of building and sustaining customer relationships.

• Comprehensive onboarding and training options.

• A dynamic team eager to collaborate with you.

• Opportunities for career coaching and professional development.

• Health and wellness benefits.

Service Engineer

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