Service Associate – Series 7, 63 Required

This is a fully remote position, open to applicants in Florida.

📋 Description

• Address account-related concerns via inbound calls, ensuring a positive experience for clients.

• Deliver an exceptional client experience for those reaching out to Investment Central through both inbound and outbound calls, as well as electronic communications.

• Collaborate closely with other departments within the home office to resolve client account issues.

• Proactively contact clients to discuss significant matters related to their accounts and to follow up on outstanding items.

• Execute client-directed trades across various asset classes, including mutual funds, fixed income, and equities.

• Regularly manage client-directed transactions such as ACH transfers, wire transfers, and journal requests.

• Oversee a variety of accounts, including trust accounts, estate accounts, and entity accounts.

• Carry out trades based on verbal directives.

• Perform Mass Moves (transfers of entire books of business) for transitioning and terminated Financial Advisors.

• Undertake additional duties and responsibilities as assigned.

⛳️ Requirements

• High School Diploma or equivalent, along with three (3) years of experience in the financial services industry, ideally with relevant service experience.

• An Associate's or Bachelor's Degree is preferred but not mandatory.

• A suitable combination of experience, education, and/or training as approved by Human Resources.

• SIE certification is required unless an exemption or grandfathering applies.

• Series 7 and 63 licenses are mandatory.

🏝️ Benefits

• Medical, dental, and vision coverage; life insurance; critical illness and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); parental leave.