SEO Customer Success Manager – Enterprise Accounts

This is a fully remote position, open to applicants in New York.

📋 Description

• Manage a portfolio of enterprise SEO clients from start to finish.

• Establish strong relationships and create reports that facilitate easy renewals.

• Gain a thorough understanding of your accounts to identify future opportunities.

• Analyze data, identify potential openings, and provide clients with actionable next steps.

• Develop an automated system for reporting, monitoring, and offering recommendations.

⛳️ Requirements

• 3 to 5+ years of experience managing enterprise client relationships in a Customer Success or Account Management role.

• This position is primarily focused on retention and relationship management—this is non-negotiable.

• Extensive, hands-on expertise in SEO is a must; this is also non-negotiable.

• Experience in building and launching AI-related projects, with a current practice of incorporating AI in your daily work.

• Excellent written and verbal communication skills; capable of presenting results to enterprise clients and commanding the room.

• Ability to work remotely and manage your portfolio independently.

🏝️ Benefits

• Fully remote work.

• Comprehensive health, vision, and dental insurance coverage.

• Unlimited paid time off (PTO).

• Paid parental leave.

• Budget allocated for personal development.

• Benefit for Lasik eye surgery (Yes, we’ll cover the cost for you to achieve perfect vision!).

• Pet health insurance for up to two pets per employee.