Senior Workforce Optimization Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Lead and cultivate a high-performing Workforce Optimization team, focusing on performance management, coaching, and succession planning.

• Define and implement enterprise workforce strategies, which encompass labor planning, forecasting, and capacity optimization across various locations.

• Oversee and enhance workforce modeling methodologies, ensuring precision, scalability, and alignment with business objectives.

• Promote data-driven decision-making by integrating trends, performance metrics, and financial data into actionable insights for executive leadership.

• Collaborate cross-functionally with Operations, Finance, Revenue Management, and Continuous Improvement to synchronize workforce strategies with enterprise priorities.

• Establish and monitor labor performance frameworks, including productivity, cost management, and workforce KPIs.

• Provide workforce planning support across multiple FBO locations, encompassing hiring strategies, scheduling optimization, and labor cost management.

• Identify and eliminate operational obstacles while fostering innovation, automation, and continuous improvement within workforce processes.

• Present executive-level presentations and strategic recommendations, effectively communicating workforce insights and their business implications.

• Influence senior stakeholders and spearhead complex organizational change initiatives related to workforce optimization and labor strategy.

⛳️ Requirements

• Bachelor’s degree in Business, Finance, Operations, Industrial Engineering, or a related discipline.

• 6+ years of experience in workforce planning, labor strategy, capacity planning, or comparable analytical fields, with progressively increasing leadership responsibility.

• Demonstrated success in influencing senior leadership and facilitating enterprise-level decision-making through data-driven insights.

• Strong leadership qualities with a proven ability to build, develop, and manage high-performing teams.

• Advanced analytical and financial modeling expertise, including forecasting, labor cost optimization, and scenario planning.

• Proficient in workforce planning methodologies, performance management frameworks, and operational analytics.

• Exceptional communication and storytelling abilities, capable of translating complex data into executive-level insights.

• Strong cross-functional collaboration skills, with experience working across matrixed organizations and influencing diverse stakeholders.

• Proven capability to manage multiple priorities, navigate uncertainty, and lead through change in a dynamic environment.

• ~25% travel required.

🏝️ Benefits

• Medical/prescription drug, dental, and vision insurance

• Health Savings Account

• Flexible Spending Accounts

• Life Insurance

• Disability Insurance

• 401(k)

• Critical Illness, Hospital Indemnity, and Accident Insurance

• Identity Theft and Legal Services

• Paid time off

• Paid Maternity Leave

• Tuition reimbursement

• Training and Development

• Employee Assistance Program (EAP) & Perks