Senior Vice President – General Manager, Solutions Management

This is a fully remote position, open to applicants in Alabama, +19 more states.

📋 Description

• Take charge of growth, profitability, and the strategic direction of one or more Knowtion Health solution lines.

• Hold full responsibility for P&L, revenue, growth, and margin performance across both services and software.

• Establish solution strategy, prioritize roadmap initiatives, and make build/buy/partner decisions along with setting the commercial trajectory.

• Manage market strategy and competitive positioning.

• Direct commercialization and go-to-market strategy, encompassing pricing, packaging, positioning, and collaboration with Sales.

• Propel bookings, growth, adoption, utilization, retention, and expansion.

• Ensure client outcomes and measurable solution value.

• Integrate the voice of the market and customer feedback into solution strategy and roadmap decisions.

• Align Sales, Marketing, Solution Management, Service Delivery, Client Success, Finance, Platform, and Engineering around common priorities.

• Lead cross-functional and multi-disciplinary teams across product, operations, analytics, technology, and sales.

• Articulate solution value to executive, board, health system, and payer stakeholders.

⛳️ Requirements

• Bachelor's degree in healthcare administration, business, finance, or a related field.

• Master's degree (MBA, MHA, or similar) is preferred.

• 12+ years of progressive experience in healthcare technology, services, or solutions.

• 5+ years in product or solution management, product strategy, or a similar role responsible for the roadmap and commercial performance of a healthcare offering.

• Extensive working knowledge of healthcare revenue cycle and payment integrity, including denials management, underpayment recovery, and payer contract compliance.

• 7+ years of senior leadership experience.

• 3+ years with complete P&L or business-unit accountability for a healthcare solution, product line, or service portfolio.

• Proven success in managing the solution lifecycle: market definition, roadmap, pricing and packaging, launch, and ongoing performance management.

• A track record of increasing revenue and margin while enhancing client outcomes, supported by measurable results.

• Experience in leading multi-disciplinary teams across product, operations, analytics, technology, and sales, including matrixed or indirect leadership.

• Familiarity with payer regulations, prompt-pay requirements, and dispute resolution processes.

• Ability to engage with executive and board audiences as well as health system and payer clients.

• Capacity to convert complex solution value into a clear business case.

• A valid government-issued photo ID is required during screening and/or interviews.

• Must operate from a dedicated, distraction-free home workspace.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Short-term disability

• Long-term disability

• Paid holidays

• 401(k)

• Generous PTO policy

• Dedicated, distraction-free work space at home for remote work