Senior UX Researcher – Cyber Asset Intelligence, B2B SaaS

This is a fully remote position, open to applicants in Belgium.

📋 Description

• Oversee comprehensive user research from discovery to validation, including interviews, field studies, usability testing, surveys, and concept validation.

• Lead strategic research initiatives that impact product direction and long-term roadmap planning.

• Collaborate closely with Product Managers, UX Designers, and senior stakeholders to validate assumptions and shape projects from the outset.

• Work concurrently across multiple teams, ensuring research scales across various initiatives.

• Utilize robust qualitative and quantitative research methods, integrating interviews with product usage data (e.g., Pendo).

• Manage and enhance participant recruitment, panel management, and Research Operations workflows.

• Organize research insights and repositories using tools such as Dovetail, Typeform, and Pendo.

• Convert complex findings into clear, actionable insights that guide executive decision-making.

⛳️ Requirements

• A minimum of 5 years’ experience as a Senior UX Researcher in B2B SaaS or enterprise software.

• Demonstrated ability to independently conduct end-to-end research (both generative and evaluative).

• Experience in leading strategic research projects that have shaped product direction.

• Strong proficiency in both qualitative and quantitative research methodologies.

• Experience in researching intricate, data-intensive platforms (preferably within cybersecurity, IT operations, compliance, risk, or asset management sectors).

• Practical experience with participant recruitment, panel management, and Research Operations processes.

• Proficient with research and analytics tools (Dovetail, Typeform, Pendo, or similar).

• Comfortable interacting with technical users such as IT administrators, security teams, engineers, and SOC analysts.

🏝️ Benefits

• Competitive salary package that aligns with industry standards.

• Full-time, permanent employment contract.

• Opportunities for career advancement and learning within a growing international tech company.

• Flexible working hours and a remote-first work culture.

• Company events and team offsite activities.