Senior UX Researcher

This is a fully remote position, open to applicants in Brazil.

📋 Description

• **Lead end-to-end research:** Spearhead and structure both quantitative and qualitative research from start to finish, linking insights to the strategic prioritization of products and services.

• **Cross-reference data and metrics:** Integrate qualitative research findings with product metrics and market data to support strategic decision-making.

• **Generate business impact:** Transform findings into actionable recommendations that can create measurable effects on key indicators (e.g., conversion, retention, NPS, revenue, and cost reduction).

• **Influence product decisions:** Communicate value narratives by presenting findings clearly and persuasively to executive stakeholders, connecting user data to market strategies.

• **Communicate findings:** Effectively translate complex discoveries into clear and impactful visual reports, linking insights to business decisions for various audiences.

• **Contribute to research strategy:** Collaborate with UX Research leadership to define priorities and align the research roadmap with the company’s objectives.

• **Partner with teams:** Work closely with Product, Design, Data, and Marketing teams to help define hypotheses and measure outcomes.

• **Guide and mentor researchers:** Serve as a reference and support for other UX Researchers.

• **Enhance the maturity of the area:** Develop research frameworks and processes that increase the maturity and efficiency of UX Research across the organization.

• **Promote research culture:** Act as an ambassador for the UX Research culture within Asaas, fostering knowledge and user-centricity across different teams.

⛳️ Requirements

• **Senior Experience in UX Research:** Proven track record in digital product environments.

• **Strategic and business vision:** History of translating research insights into strategic decisions and ability to prioritize studies with a focus on impact and ROI.

• **Storytelling and influential communication:** Ability to present insights clearly, visually, and persuasively to various audiences, from operational to executive levels.

• **Mastery of methods and tools:** Experience with exploratory, evaluative, and market methods (usability testing, discovery, card sorting, interviews, surveys, and benchmarks).

• **Expertise in Quantitative Analysis:** Technical experience in conducting in-depth quantitative analyses.

• **Knowledge in Research Ops:** Experience in recruitment, repository management, consent and privacy practices, incentives, and routines to scale the practice.

• **End-to-end research cycle:** Comprehensive mastery of all research stages, from initial discovery to post-launch metric monitoring.

• **Multidisciplinary collaboration:** Experience working in agile contexts alongside Product, Design, and Engineering, managing multiple stakeholders simultaneously.

• **Mentoring skills:** Proven experience conducting workshops and training for Product Designers and other areas, aimed at disseminating best practices and fostering technical autonomy.

🏝️ Benefits

• For health and well-being: we offer medical and dental assistance with no co-pay, life insurance, support for purchasing medications, and for physical activities. Additionally, Neon is our partner for managing the team’s financial health, and Zenklub for physical and mental wellness (we provide 4 free therapy or nutritionist sessions each month). At our headquarters, we also have *quick massage* services.

• For food and family: our meal benefit is flexible, via a Visa credit card, allowing the balance to be used as desired. At headquarters, we provide *free food* and for families, we offer childcare assistance, a parental support program, and extended maternity and paternity leave.

• For education and growth: besides a challenging and highly developmental environment, we have an *in-house training platform* and provide education assistance that subsidizes 70% of tuition for degrees and language courses, as well as the purchase of courses and books, ensuring our team never stops learning.

• For quality remote work: we provide Home Office assistance, work equipment, furniture support, and partnerships with WOBA for our employees to access coworking spaces throughout Brazil whenever they wish. Explore our headquarters in Joinville/SC **through this virtual tour!**

• Extras, because the Dream Team deserves it: we have a *Day Off* in the month of your birthday, Happy Hour assistance, bonuses for referring new employees, annual goal-based bonuses, a *Stock Option* plan, and a relaxed atmosphere with *no dress code!*