Senior UX Designer

This is a fully remote position, open to applicants in Croatia.

📋 Description

• Lead the design of intricate enterprise healthcare applications catering to various user roles including clinicians, coordinators, administrators, and patients.

• Collaborate with our UX Research team to strategize and carry out user interviews, usability tests, and observational studies, translating insights into design guidance.

• Create prototypes at varying levels of fidelity — from initial concept sketches to high-fidelity, development-ready specifications — based on the team's learning requirements.

• Contribute to and help uphold design systems that guarantee consistency and accessibility throughout the product.

• Navigate healthcare regulatory and compliance challenges (such as HIPAA, clinical workflows, enterprise security, and accessibility) while maintaining a user-centered approach.

• Establish strong working relationships with product managers, engineering leads, and client stakeholders, managing these relationships with confidence rather than mere compliance.

• Present design concepts and research insights to client leadership, framing design rationale in terms of user impact and business results.

• Provide and receive specific, actionable feedback in a team environment that treats critique as a standard, ongoing practice.

• Challenge briefs that lack thorough consideration and propose a reframe alongside your pushback.

• Contribute to the advancement of our team's methodologies, processes, and shared standards by identifying gaps and suggesting enhancements.

• Thoughtfully experiment with AI-assisted design and research tools and share your learnings with the team.

• Mentor and support junior designers as the team expands.

⛳️ Requirements

• 3–6 years of UX design experience with a robust portfolio showcasing complex, multi-role enterprise software.

• A proven history of leveraging user research to inform — rather than just confirm — design decisions.

• Experience in healthcare, regulated sectors, or other highly complex domains is strongly preferred.

• Comfort in working within embedded, long-term client relationships alongside product and engineering teams.

• Experience in collaborating with distributed and remote-first teams.

• Proficient in Figma and comfortable with a variety of prototyping and facilitation tools (such as Miro, Whimsical, etc.).

• Capable of designing across the entire spectrum — from service blueprints and journey maps to detailed interaction specifications.

• Strong communicator able to clearly present work to non-designers, including executive audiences.

• An accessible-by-default design sensibility; familiarity with WCAG is a plus.

• Inquisitive about how healthcare systems operate and motivated by the challenge of improving them.

• Proactive: you propose solutions alongside every issue you identify.

• Resilient in fast-paced, ambiguous project environments.

• Possess a growth mindset; actively seeks and implements feedback.

• As a Senior team member, actively participate in our hiring processes by serving on interview panels for future roles across the company.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career advancement.

• Flexible work environment with options for remote work.

• Collaborative team culture that values innovation and creativity.

• Access to cutting-edge tools and technologies.