Senior Telecom Engineer

This is a fully remote position, open to applicants in Alaska, +5 more states.

📋 Description

• Design, manage, and improve large-scale communication services tailored for IS, non-IS, and clinical caregivers.

• Deliver exceptional support in complex environments, fostering innovation and efficiency in voice-related technologies.

• Integrate legacy systems to guarantee seamless and optimized performance.

• Occasional travel may be necessary to effectively support various initiatives and implementations.

⛳️ Requirements

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or a comparable combination of education and experience.

• 5 years of relevant experience.

• Experience in automation, with a focus on deployment, recovery, or other manual processes.

• Familiarity with n-tier solutions.

• Expertise in resilience modeling (failure mode analysis) and the ability to simulate service outages for point solutions (automated) and platforms (manually).

• Proven experience in guiding software engineering team members to translate customer and technical requirements into service architecture that meets Quality of Service expectations.

• Experience in leading and representing the Service in backlog discussions and stand-ups to ensure proper prioritization of Live Site requirements.

• Strong background in utilizing data and metrics to influence behavior, processes, and priority decisions.

• Proficient in problem-solving using systematic procedures and investigating issues through root cause analysis.

🏝️ Benefits

• Health care benefits (medical, dental, vision)

• Retirement 401(k) Savings Plan with employer matching

• Paid time-off

• Voluntary benefits

• Well-being resources