Senior Technical Support Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Deliver technical assistance to current clients, ensuring exceptional service quality.

• Oversee and protect key accounts within a competitive market landscape.

• Engage in business development to discover and secure new opportunities.

• Comprehend customer requirements and provide suitable technical solutions.

• Manage business relationships, including price negotiations and continuous account development.

• Work collaboratively with colleagues in the United States and Mexico to provide seamless regional support.

⛳️ Requirements

• Bachelor’s degree in Chemistry (mandatory).

• A minimum of 10 years of relevant experience (mandatory).

• Demonstrated expertise in electroplating or surface treatments.

• Strong technical problem-solving capabilities while interacting with customers.

• Outstanding communication and relationship-building abilities.

• Proficiency in English: required.

• A valid driver’s license and readiness to travel frequently.

• Experience in sectors such as automotive, healthcare, military, or construction.

• Prior experience managing a large geographical territory.

• Familiarity with technical sales or technical support roles.

🏝️ Benefits

• Health insurance.

• Opportunities for professional development.