Senior Technical Analyst

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Provide ongoing support for medium to high-complexity maintenance, Run-the-Business assistance, and incident service requests within the designated global infrastructure area.

• Deliver solutions for medium to high-complexity Run-the-Business and project initiatives.

• Act as a project resource for application and infrastructure projects, showcasing functional capabilities.

• Collect requirements, formulate recommendations, and implement solutions to satisfy project needs.

• Offer subject matter expertise through detailed knowledge articles, fostering relationships with IT personnel, mentoring, and job shadowing.

• Identify gaps and needs within the infrastructure and spearhead service-delivery enhancement initiatives.

• Work autonomously, tackle complex issues, and address requests with minimal oversight.

• Be available to cover night, weekend, and holiday shifts as necessary for business operations.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field.

• A minimum of five (5) years of experience in Information Technology or a similar domain.

• Willingness to work night, weekend, and holiday shifts when necessary.

• Proficient in web-based applications, including Microsoft Office Word, Excel, PowerPoint, and SharePoint.

• Strong communication skills and ability to collaborate effectively within a team environment.

• Excellent organizational skills, attention to detail, time management, and prioritization abilities.

• Capability to multitask, meet deadlines, and thrive in a fast-paced environment with evolving requirements.

• Some familiarity with operating systems such as Windows, RHEL, or other Linux distributions is needed.

• Relevant industry certifications are highly desirable.

• IT experience in the manufacturing sector is preferred.

• Experience with Oracle, SQL, server, network, voice network, storage, application platform, middleware, virtualization, database, operating system, and identity/access management pertinent to the assigned infrastructure domain.

• Certain roles may necessitate U.S. Person status per ITAR or EAR regulations.

🏝️ Benefits

• Competitive total rewards package.

• People-first culture.

• Opportunities for supporting the growth and success of team members.

• Career development and ownership of work responsibilities.

• Reasonable accommodations for applicants with disabilities.

• Equal Opportunity Employer.