Senior Storage Engineer – L3

This is a fully remote position, open to applicants in United States.

📋 Description

• Administer and optimize Dell PowerFlex, PowerStore, PowerScale, and PowerVault platforms across various client environments.

• Take ownership of configuration baselines, capacity management, and overall platform health.

• Identify and resolve storage performance challenges using metrics such as IOPS, throughput, latency, queue depth, and controller utilization data.

• Manage storage networking tasks, including Fibre Channel zoning, iSCSI or NVMe-oF configuration, multipathing, VLANs, and MTU settings.

• Oversee array firmware and OS upgrades, controller and drive replacements, as well as handle Dell support cases.

• Plan and carry out storage migrations and array-based replication with minimal disruption to workloads.

• Act as the technical lead during incidents that impact storage.

• Review capacity, performance, and health reports, proactively addressing any risks identified.

• Automate provisioning, reporting, and health checks through scripting and array APIs.

• Document root cause analyses, implement structured change management, and maintain comprehensive storage documentation.

• Provide clients with status updates, capacity insights, and best-practice recommendations.

• Mentor junior engineers and collaborate with teams focused on virtualization, data protection, and networking.

⛳️ Requirements

• 12+ years of experience in infrastructure engineering.

• A minimum of 3 years dedicated to VDI or end-user computing platforms, accompanied by platform ownership experience.

• Proficient in English.

• Hands-on expertise with at least one Dell platform, such as PowerFlex, PowerStore, PowerScale, or PowerVault, including provisioning, upgrades, performance tuning, and management of support cases.

• Familiarity with block, file, and object storage in environments running VMware vSphere and either Windows or Linux hosts.

• Practical storage networking experience utilizing Fibre Channel and IP-based protocols, which includes iSCSI, NFS, SMB, NVMe over TCP, and multipathing.

• Experience in planning and executing storage migrations and configuring array-based replication.

• Capable of automation through AI tools, scripting languages like PowerShell or Python, and array APIs.

• Proven experience in writing formal root cause analyses and working within a structured change management framework.

• Strong client-facing communication skills and the ability to operate independently across multiple client environments.

• Previous experience in an MSP or similar multi-client context.

• An Associate's or Bachelor's degree in information technology or a related field, or equivalent hands-on experience.

• Preferred certifications in Dell Technologies or comparable enterprise storage.

• Familiarity with PowerProtect Data Domain, Veeam, and Dell VxRail is advantageous.

• Experience with other enterprise array vendors and compliance frameworks such as PCI DSS, HIPAA, SOC 2, or TPN is preferred.

🏝️ Benefits

• Training and certification opportunities on Dell storage platforms.

• Mentorship and collaboration with teams focused on virtualization, data protection, and networking.