Senior Staffing Support Specialist

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee the complete staffing process from opportunity intake through engagement to the invoicing team.

• Ensure that all corporate policies, compliance requirements, and placement documentation are completed thoroughly and promptly.

• Collaborate with sales teams and staffing partners across the country to qualify, support, and fulfill staffing needs.

• Engage directly with customers to clarify job requirements, coordinate interviews, and manage expectations.

• Carry out candidate pre-screening and technical qualification assessments alongside ePlus engineering staff.

• Sustain ongoing relationships with placed consultants to track engagement status and facilitate successful assignments.

• Cultivate and enhance customer relationships to uncover and support new business opportunities with your Staffing BDE.

• Attend customer and sales team meetings to advocate for and expand staffing services when necessary.

• Keep candidate records updated in the Applicant Tracking System (ATS).

• Assist with reporting, tracking, and other administrative duties as assigned.

⛳️ Requirements

• A high school diploma is required.

• A bachelor’s degree is preferred.

• 3–5+ years of experience in staffing support, recruiting coordination, or staffing operations.

• Strong knowledge of staffing services and recruiting processes.

• Exceptional customer service, communication, and relationship management skills.

• Strong multitasking and organizational skills.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

• Experience with Applicant Tracking Systems (ATS) and candidate databases is preferred (Job Diva is our ATS).

• Ability to collaborate effectively with management, sales teams, and colleagues.

• Capability to thrive in a fast-paced environment while meeting critical deadlines.

• Strong customer-facing and interpersonal skills.

• Ability to perform under pressure while maintaining attention to detail and professionalism.

• General business acumen and problem-solving skills.

🏝️ Benefits

• Health insurance.

• 401(k) eligibility.

• Employee stock purchase program.

• Various paid time off benefits (such as vacation, sick time, and personal leave).