Senior Staff Engineer, Salesforce Health Cloud

This is a fully remote position, open to applicants in India.

📋 Description

• Comprehend the client's business use cases and technical specifications, translating them into a technical design that effectively addresses the requirements.

• Align decisions with requirements and convey them to developers.

• Evaluate various solutions and identify the optimal choice that satisfies the client's needs.

• Oversee the overall Health Cloud technical strategy, ensuring scalability, security, and adherence to healthcare regulations (HIPAA/PHI).

• Demonstrate a consulting approach by serving as a solution provider rather than merely taking orders.

• Act as a trusted advisor for business stakeholders, architects, and senior leadership regarding Health Cloud capabilities and best practices.

• Review and endorse both high-level and low-level technical designs, ensuring they comply with enterprise architecture standards.

• Promote the adoption of Salesforce best practices, optimize governor limits, enhance performance, and maintain code quality standards.

• Advise teams on Salesforce security models, data access, sharing rules, consent management, and compliance requirements.

• Identify project/service stakeholders early on and collaborate with them to ensure alignment.

• Serve as a liaison between business stakeholders and Salesforce technical teams.

• Work in conjunction with Salesforce Architects and Developers to create scalable, best-practice solutions.

• Assess solution feasibility against Salesforce platform capabilities and project constraints.

• Develop and sustain process flows, business process models, functional diagrams, and documentation.

• Actively engage in Agile/Scrum ceremonies, including sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.

• Serve as a trusted advisor to users by elucidating Salesforce capabilities and solution trade-offs.

• Facilitate user adoption through training materials, user guides, and release notes.

• Evaluate existing Salesforce implementations and suggest process improvements and optimization opportunities.

• Establish guidelines and benchmarks for non-functional requirements (NFR) during project implementation.

• Draft and review design documents that outline the overall architecture, framework, and high-level design of the application for developers.

• Assess architecture and design across various factors, including extensibility, scalability, security, design patterns, user experience, and NFRs, and ensure adherence to relevant best practices.

• Develop and design the comprehensive solution for specified functional and non-functional requirements, and define the technologies, patterns, and frameworks to implement it.

• Understand and relate to technology integration scenarios and apply these insights in projects.

• Address issues raised during code reviews through thorough systematic analysis of root causes and provide justification for decisions made.

• Conduct proof of concepts (POCs) to ensure that proposed designs and technologies fulfill the requirements.

⛳️ Requirements

• Total Experience: 7.5+ years

• Must be capable of leading end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare projects.

• In-depth knowledge of Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management.

• Strong leadership skills in translating complex healthcare business requirements into scalable Salesforce Health Cloud solutions.

• Ability to drive architectural decisions encompassing Salesforce core, Health Cloud extensions, integrations, data models, and automation.

• Hands-on leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs is essential.

• Proficiency in defining and governing integration architecture using REST/SOAP APIs, middleware, and healthcare standards like FHIR and HL7.

• Solid understanding of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management.

• Capability to lead all phases of the delivery lifecycle, including requirements gathering, solution design, development, testing, deployment, and post-go-live support.

• Provide technical governance, conduct design/code reviews, and manage architectural risks and technical debt.

• Experience leading and mentoring multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams.

• Practical experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, and Jenkins.

• Ability to work closely with program managers to manage scope, timelines, risks, and delivery commitments.

• Drive innovation and continuous improvement, including POCs, adoption of new Salesforce Health Cloud features, and platform enhancements.

• Participation in roadmap planning, release strategy, and discussions on long-term platform evolution is necessary.

• Extensive experience in Agile / Scaled Agile environments, supporting sprint planning and release management.

• Excellent communication, leadership, decision-making, and stakeholder management abilities.

• Mentor team members to meet client needs while holding them accountable for high delivery standards.

• Capability to understand and relate technology integration scenarios and apply these insights in complex troubleshooting situations.

🏝️ Benefits

• Employees have the opportunity to work remotely.