Senior SRE / Cloud Engineer

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Operate, manage, and enhance production cloud infrastructure across AWS, Azure, GCP, Windows, or hybrid environments.

• Develop and sustain monitoring, logging, metrics, tracing, dashboards, and alerts for production services.

• Enhance observability coverage across infrastructure, applications, databases, queues, and network dependencies.

• Adjust alerts to minimize noise and enhance actionable incident response.

• Engage in incident response, production troubleshooting, root cause analysis, and post-incident remediation.

• Create automation for infrastructure operations, deployments, health checks, runbooks, and recovery workflows.

• Collaborate with engineering teams to establish SLOs, SLIs, error budgets, and operational readiness standards.

• Provide support for cloud networking, DNS, TLS, load balancing, IAM, storage, compute, and managed service operations.

• Enhance the reliability, availability, performance, and scalability of cloud-hosted systems.

• Maintain Infrastructure as Code and configuration management practices for repeatable environments.

• Develop and update runbooks, operational documentation, and escalation procedures.

• Identify production risks and drive remediation through automation, architectural enhancements, and platform standards.

⛳️ Requirements

• Hands-on experience with production cloud infrastructure.

• Strong proficiency in AWS, GCP, Windows, and/or hybrid cloud environments.

• Experience in building and maintaining observability, monitoring, logging, dashboards, and alerting systems.

• Excellent troubleshooting abilities across infrastructure, networking, application, and cloud service layers.

• Familiarity with Linux systems, networking fundamentals, DNS, TLS, IAM, load balancers, storage, and compute.

• Experience with Infrastructure as Code using Terraform, CloudFormation, Pulumi, or similar tools.

• Proficient in scripting and automation using Bash, Python, Go, or similar languages.

• Experience in participating in production incident response and postmortem processes.

• Knowledge of SRE practices, including SLOs, SLIs, error budgets, toil reduction, and operational readiness.

• Ability to collaborate closely with engineering teams to enhance reliability and production supportability.

• Experience with Kubernetes and cloud-native platforms is a plus.

• Familiarity with GitOps using Flux or Argo CD is a plus.

• Experience with Jenkins and Ansible is a plus.

• Understanding of Service Mesh, Ingress, and API Gateway is a plus.

• Experience with High Availability architectures is a plus.

• Familiarity with multi-region environments is a plus.

• Experience with Disaster Recovery solutions is a plus.

• Knowledge of Secrets Management with Vault, AWS Secrets Manager, or External Secrets is a plus.

• Experience in Security, Compliance, and Vulnerability Management is a plus.

• On-call Operations and Runbook design experience is a plus.

🏝️ Benefits

• Competitive salary and benefits package.

• Health insurance coverage.

• Language training opportunities.

• Relocation assistance program.

• Flexibility for remote work.

• Opportunities for professional development.

• Certification programs available.

• Mentorship and talent investment initiatives.

• Internal mobility opportunities for career growth.

• Internship programs.

• Collaboration on significant projects for leading global clients.

• An inclusive and supportive multicultural work environment.

• Open lines of communication.

• Regular team-building social events within the company.