Senior SRE, Cloud Engineer

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Manage, maintain, and enhance production cloud infrastructure across AWS, Azure, GCP, Windows, or hybrid settings.

• Develop and uphold monitoring, logging, metrics, tracing, dashboards, and alert systems for production services.

• Enhance observability across infrastructure, applications, databases, queues, and network dependencies.

• Optimize alerts to minimize noise and enhance signal quality.

• Engage in incident response, production troubleshooting, root cause analysis, and post-incident remediation efforts.

• Create automation for infrastructure operations, deployments, health checks, runbooks, and recovery workflows.

• Collaborate with engineering teams to establish SLOs, SLIs, error budgets, and standards for operational readiness.

• Provide support for cloud networking, DNS, TLS, load balancing, IAM, storage, compute, and managed service operations.

• Enhance the reliability, availability, performance, and scalability of cloud-hosted systems.

• Maintain Infrastructure as Code and configuration management practices.

• Produce and update runbooks, operational documentation, and escalation procedures.

• Identify production risks and facilitate remediation through automation, architectural enhancements, and platform standards.

⛳️ Requirements

• Practical experience with production cloud infrastructure.

• Proficient in AWS, GCP, Windows, and/or hybrid cloud environments.

• Experience in building and maintaining observability, monitoring, logging, dashboards, and alerting systems.

• Strong troubleshooting abilities across infrastructure, networking, application, and cloud service layers.

• Familiarity with Linux systems, networking fundamentals, DNS, TLS, IAM, load balancers, storage, and compute resources.

• Experience with Infrastructure as Code using Terraform, CloudFormation, Pulumi, or similar tools.

• Scripting and automation proficiency in Bash, Python, Go, or similar programming languages.

• Participation in production incident response and postmortem activities.

• Understanding of SRE practices, including SLOs, SLIs, error budgets, toil reduction, and operational readiness.

• Ability to collaborate closely with engineering teams to enhance reliability and production supportability.

• Familiarity with Kubernetes and cloud-native platforms is a plus.

• Experience with GitOps using Flux or Argo CD is advantageous.

• Knowledge of Jenkins and Ansible is beneficial.

• Experience with service mesh, ingress, and API Gateway is a plus.

• Knowledge of high availability architectures is beneficial.

• Experience with multi-region environments is advantageous.

• Familiarity with disaster recovery solutions is a plus.

• Experience with secrets management using Vault, AWS Secrets Manager, or External Secrets is advantageous.

• Knowledge of security, compliance, and vulnerability management is a plus.

• Experience with on-call operations and runbook design is beneficial.

🏝️ Benefits

• Competitive salary and comprehensive benefits.

• Health insurance coverage.

• Language training programs.

• Relocation assistance.

• Flexibility for remote work through the ForeverRemote culture.

• Opportunities for professional growth and development.

• Access to certification programs.

• Mentorship and investment in talent programs.

• Opportunities for internal mobility.

• Internship opportunities available.

• Collaborate on impactful projects for top-tier global clients.

• Inclusive and supportive multicultural workplace.

• Open lines of communication.

• Regular team-building social events.