Senior Solutions Engineer – SLED

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Take ownership of the technical sales process from initial meetings to post-sales, ensuring customer satisfaction, upselling, and subscription renewals.

• Address customers’ technical requirements and identify new use cases for Cloudera technology.

• Craft customer solutions utilizing Cloudera technologies, reference architectures, and established patterns.

• Showcase Cloudera products to encourage customer adoption.

• Collaborate with Account Managers to convey solution value and operational outcomes, driving successful sales efforts.

• Present the product roadmap and vision.

• Coordinate with Cloudera teams to ensure a unified communication approach to customers.

• Represent customer needs to Product Management and Engineering teams.

• Engage in external outreach and advocacy through conferences, meetups, webinars, and blog posts.

• Align personal achievements with team objectives and annual sales goals.

• Engage in knowledge sharing with colleagues and the broader community.

⛳️ Requirements

• At least 8 years of experience in a customer-facing position, preferably in a pre-sales environment.

• Proficient in creating and delivering technical presentations and demonstrations.

• Familiarity with Big Data, Data Warehousing, or Relational Databases.

• Experience in Data Engineering, Data Science, or Machine Learning.

• Knowledge of Operations, Security, and Data Governance in an enterprise context.

• Proficiency with cloud platforms such as AWS, Azure, or GCP.

• Experience with private cloud infrastructure and platforms, including distributed container technologies like Kubernetes.

• Skills in SQL, Python, R, Spark, Airflow, NiFi, Kafka, and Flink.

• Proficiency in Unix or Linux systems.

• Experience in gathering and comprehending customer requirements.

• Insight into the US Public Sector and its particular data and analytical needs.

• Knowledge of US Public Sector regulations and authorization frameworks/processes/publications, including FISMA, RMF, NIST SP 800-53, FIPS 140, FedRAMP, and STIG.

• Exceptional written and verbal communication skills, with the capability to explain technical concepts to both technical and non-technical audiences.

• Confidence in presenting to large groups and utilizing storytelling techniques.

• Strong problem-solving skills to analyze complex issues and devise effective solutions.

• A willingness to learn, a curiosity to explore, and a commitment to ensuring customer success.

• This position is not eligible for immigration sponsorship.

🏝️ Benefits

• Eligibility for a commission plan.

• Comprehensive benefits package.

• Generous Paid Time Off (PTO) policy.

• Unplugged Days.

• Flexible Work From Home (WFH) policy.

• Mental and Physical Wellness programs.

• Phone and Internet reimbursement program.

• Access to ongoing career development opportunities.

• Competitive compensation packages.

• Paid time for volunteer activities.

• Employee Resource Groups.