Senior Solutions Engineer – Global Black Belt

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Provide support to sales teams globally from the US East Coast, assisting strategic customers in adopting and securing AI technologies via Darktrace's Behavioral Defense Platform and Darktrace / SECURE AI portfolio.

• Act as a trusted advisor to customers, partners, and internal stakeholders.

• Collaborate with account teams and regional leadership to formulate AI security strategies that promote revenue growth, enhance customer retention, and facilitate platform expansion.

• Serve as a senior technical authority for significant AI security opportunities across enterprise, cloud, SaaS, hybrid, and operational technology environments.

• Lead executive briefings, customer workshops, technical evaluations, and Proof of Value engagements.

• Mentor field pre/post-sales engineers and account teams on AI security technologies, competitive positioning, and customer engagement strategies.

• Advise customers on securing GenAI platforms, AI copilots, AI agents, AI development environments, and emerging autonomous workflows.

• Showcase and position Darktrace / SECURE AI capabilities along with the Darktrace Behavioural AI Platform.

• Assist customers in establishing governance, visibility, and security controls regarding AI usage.

• Cultivate trusted relationships with CISOs, CIOs, AI leaders, security architects, and executive stakeholders.

• Identify opportunities for expansion across Network, Email, Cloud, Endpoint, Identity, OT, and AI Security solutions.

• Collaborate with Product Management and Engineering on customer feedback, competitive intelligence, feature requests, and roadmap influence.

• Support repeatable AI security sales methodologies, technical enablement programs, and customer success frameworks.

• Create and deliver thought leadership content including webinars, whitepapers, conference presentations, blogs, and industry research.

• Represent Darktrace at customer executive events, analyst briefings, industry conferences, and AI security forums.

• Develop and maintain strategic partnerships with hyperscalers, AI platform providers, cloud providers, SASE vendors, MSSPs, and consulting partners.

⛳️ Requirements

• Demonstrated experience as a Security Strategist, Solutions Architect, Sales Engineer, Technical Account Manager, or a similar customer-facing technical role.

• Valuable experience from the customer side would be a plus.

• Exceptional presentation and communication skills.

• Strong knowledge in cybersecurity, cloud security, AI security, data security, or cyber risk management.

• Proven experience in supporting consultative and solution-based sales through technical leadership and subject matter expertise.

• Strong executive communication and presentation skills, capable of simplifying complex AI and cybersecurity concepts.

• Experience in building trusted relationships with senior technical and business stakeholders.

• Ability to influence and guide outcomes within complex, matrixed organizations.

• In-depth understanding of enterprise security architectures, including cloud, identity, networking, endpoint, email, and SaaS environments.

• Familiarity with prevalent AI platforms and ecosystems such as Microsoft Copilot, OpenAI, Azure AI Foundry, AWS Bedrock, Anthropic, Google Gemini, and other emerging AI technologies.

• Strong knowledge of AI risks including prompt injection, data leakage, excessive permissions, agent abuse, model misuse, supply-chain risks, and Shadow AI.

• Awareness of AI governance, AI risk management, and emerging AI security frameworks.

• Experience in discussing AI adoption strategies with executive stakeholders and security leadership teams.

• Preferred: hands-on experience in deploying or securing enterprise AI, machine learning, or generative AI solutions.

• Preferred: experience in cybersecurity domains such as NDR, XDR, SIEM, EDR, cloud security, identity security, email security, or security operations.

• Preferred: knowledge of AI security frameworks such as OWASP Top 10 for LLM Applications, NIST AI RMF, AISF-1, MITRE ATLAS, ISO 42001, and related industry guidance.

• Preferred: experience working with Microsoft Security, AWS, Google Cloud, OpenAI, Anthropic, CrowdStrike, Palo Alto Networks, Zscaler, or similar technology ecosystems.

• Preferred: experience influencing product direction through customer feedback, competitive analysis, or market insights.

• Preferred: relevant certifications such as CISSP, CCSP, GIAC, Azure Security Engineer, AWS Security Specialty, Microsoft Security certifications, CompTIA SecAI+ or equivalent.

• Preferred: experience in fast-growing cybersecurity or SaaS organizations.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance, including coverage for dependents.

• Paid parental leave.

• Pet insurance discount.

• Life insurance.

• Commuter benefits.

• 401(k) plan.

• Employee Assistance Program.