Senior Solutions Engineer – Global Black Belt

This is a fully remote position, open to applicants in Connecticut, +17 more states.

📋 Description

• Collaborate with account teams and regional leadership to formulate AI security strategies that drive revenue growth, enhance customer retention, and facilitate platform expansion.

• Act as the senior technical authority for strategic AI security initiatives across various environments, including enterprise, cloud, SaaS, hybrid, and operational technology.

• Lead executive briefings, customer workshops, technical assessments, and Proof of Value engagements aimed at achieving AI security outcomes.

• Provide mentorship to field pre/post-sales engineers and account teams on AI security technologies, competitive positioning, and strategies for customer engagement.

• Guide customers in securing GenAI platforms, AI copilots, AI agents, AI development environments, and autonomous workflows.

• Showcase and position the capabilities of Darktrace / SECURE AI and the Darktrace Behavioural AI Platform.

• Assist customers in establishing governance, visibility, and security controls related to enterprise AI utilization.

• Build trusted relationships with CISOs, CIOs, AI leaders, security architects, and executive stakeholders.

• Identify opportunities for expansion across Network, Email, Cloud, Endpoint, Identity, OT, and AI Security solutions.

• Work in partnership with Product Management and Engineering to gather customer feedback, competitive intelligence, feature requests, and influence the product roadmap.

• Support scalable AI security sales motions, technical enablement programs, and frameworks for customer success.

• Create and deliver thought leadership through webinars, whitepapers, conference presentations, blogs, and industry research.

• Represent Darktrace at executive customer events, analyst briefings, industry conferences, and AI security forums.

• Build and sustain strategic partnerships with hyperscalers, AI platform providers, cloud providers, SASE vendors, MSSPs, and consulting partners.

⛳️ Requirements

• Demonstrated experience as a Security Strategist, Solutions Architect, Sales Engineer, Technical Account Manager, or a similar customer-facing technical role.

• Valuable experience on the customer side.

• Exceptional presentation and communication skills.

• Strong knowledge in cybersecurity, cloud security, AI security, data security, or cyber risk management.

• Proven experience in supporting consultative and solution-based sales through technical leadership and subject matter expertise.

• Excellent executive communication and presentation skills with the ability to simplify complex AI and cybersecurity concepts.

• Experience in cultivating trusted relationships with senior technical and business stakeholders.

• Capability to influence and lead outcomes in highly matrixed organizations.

• In-depth understanding of enterprise security architectures, including cloud, identity, networking, endpoint, email, and SaaS environments.

• Familiarity with Microsoft Copilot, OpenAI, Azure AI Foundry, AWS Bedrock, Anthropic, Google Gemini, and other emerging AI technologies.

• Strong awareness of AI risks such as prompt injection, data leakage, excessive permissions, agent abuse, model misuse, supply-chain risks, and Shadow AI.

• Knowledge of AI governance, AI risk management, and emerging AI security frameworks.

• Experience in discussing AI adoption strategies with executive stakeholders and security leadership teams.

• Preferred hands-on experience in deploying or securing enterprise AI, machine learning, or generative AI solutions.

• Preferred experience in NDR, XDR, SIEM, EDR, cloud security, identity security, email security, or security operations.

• Preferred knowledge of OWASP Top 10 for LLM Applications, NIST AI RMF, AISF-1, MITRE ATLAS, ISO 42001, and related guidelines.

• Preferred experience with Microsoft Security, AWS, Google Cloud, OpenAI, Anthropic, CrowdStrike, Palo Alto Networks, Zscaler, or similar ecosystems.

• Preferred experience in influencing product direction through customer feedback, competitive analysis, or market insights.

• Relevant certifications such as CISSP, CCSP, GIAC, Azure Security Engineer, AWS Security Specialty, Microsoft Security certifications, CompTIA SecAI+, or equivalent preferred.

• Experience in fast-growth cybersecurity or SaaS organizations is preferred.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance, including coverage for dependents.

• Paid parental leave.

• Discounted pet insurance.

• Life insurance coverage.

• Commuter benefits.

• 401(k) retirement plan.

• Access to Employee Assistance Program.