Senior Solutions Engineer

📋 Description

• Lead technical discovery sessions, in-depth calls, and customized demonstrations, illustrating how n8n integrates into intricate customer ecosystems while meeting security, scalability, and reliability standards.

• Collaborate closely with Account Executives to evaluate technical compatibility, develop deal strategies, and address technical objections, delivering demonstrations based on authentic Enterprise workflows and scenarios.

• Manage Enterprise Proof of Concepts (POCs) from start to finish, establishing success criteria and providing hands-on technical advice throughout the assessment process.

• Assist customers in validating n8n under real-world conditions and gather insights from POCs to enhance qualification, conversion rates, and transition to Solution Architecture/Customer Success.

• Establish solid relationships with IT, Security, Platform, and Engineering stakeholders, serving as the primary technical liaison during Enterprise evaluations.

• Articulate n8n’s approach to security, deployment, governance, and scalability, aiding customers in planning for adoption beyond their initial use case.

• Work in conjunction with Sales to enhance Enterprise technical discovery, demonstrations, and POC frameworks.

• Provide structured feedback from Enterprise clients to Product and Engineering teams, and contribute to the creation of enablement materials that fortify Enterprise sales initiatives.

⛳️ Requirements

• 💼 Sales Engineering Experience: You possess over 6 years of experience in a technical pre-sales or Sales Engineering capacity, preferably within B2B SaaS, having direct engagement with enterprise customers.

• 🗣 Excellent Communication Skills: You can effectively convey complex technical ideas to both technical and non-technical audiences and confidently communicate with enterprise stakeholders.

• 🌐 Commercial Acumen: You comprehend sales processes and can innovatively translate customer needs into scalable technical solutions.

• 🤝 Relationship Building: You excel in cultivating and sustaining relationships with clients, especially within infrastructure teams regarding deployment needs.

• 🔧 Strong Technical Proficiency: You have hands-on experience with:

• - API integrations, OAuth, and authentication/authorization principles.

• - JavaScript and/or Python for scripting, integrations, or demonstrations.

• - Containerization and orchestration concepts (Docker, Kubernetes).

• - CI/CD and DevOps practices, including incorporating applications into CI/CD pipelines.

• - Networking fundamentals, security best practices, and observability concepts.

• ☁️ Cloud & Infrastructure Awareness: You possess a robust understanding of at least one major cloud platform (AWS, GCP, or Azure) and commonly used cloud services in contemporary SaaS architectures.

• 🚀 Startup Experience: You thrive in dynamic, high-ownership startup settings and enjoy taking on various roles.

• ✈️ Travel-Ready: You are willing to travel occasionally and participate in onboarding sessions with the team in NYC / EMEA as required.

• **AI & Automation Experience (Nice-to-have)**: Practical experience or strong familiarity with AI/LLM platforms, including concepts such as:

• - LLMs, RAG (Retrieval-Augmented Generation), agents, and orchestration frameworks.

• - Integrating AI capabilities into workflows or customer-facing solutions.

• - Exposure to ML infrastructure or AI-enabled automation platforms.

• **Advanced Technical Background (Nice-to-have)**: You hold a degree in Computer Science, Engineering, or equivalent technical training.

• 🌱 Community & Open Source Engagement: You actively participate in technical communities or have experience contributing to or collaborating with open-source projects.

• 🛠 Product Familiarity: Experience with n8n or similar workflow automation, integration, or iPaaS tools.

• 📊 Data-Driven Mindset: You are comfortable gathering, analyzing, and utilizing data to enhance pre-sales processes, POCs, and customer outcomes.

🏝️ Benefits

• Competitive compensation 💸 – We provide equitable and attractive remuneration.

• Ownership 💪 – Our core belief is to “empower others,” and we truly mean it—you’ll receive a share of n8n in the form of equity.

• Work/life balance 🏖️ – We work diligently but ensure you have time to recharge:

• - Europe: 30 vacation days, in addition to public holidays wherever you are.

• - US: 20 vacation days, 8 sick days, plus public holidays wherever you are.

• Health & wellness 🩺 –

• - Europe: We offer benefits in line with local country standards.*

• - US: Multiple low-premium, low-deductible medical plans covering individuals and families—along with a no-cost premium HDHP option with a pre-funded HSA—and dental and vision coverage.

• Future planning 💰 –

• - Europe: We provide pension contributions in accordance with local country standards.*

• - US: 401(k) retirement plan with a 4% employer match.

• Financial security 🛡️ –

• - Europe: We provide benefits in line with local country standards.*

• - US: Company-funded short-term and long-term disability insurance, plus life insurance to support you and your family.

• Career growth 📈 – We seek rising stars who grow alongside us! You’ll receive €1K (or equivalent) each year to invest in courses, books, events, or coaching to enhance your skills.

• A passionate team 🤩 – We are enthusiastic about our product, demonstrated through regular hackathons where we compete to create the most innovative solutions with it!

• Remote-first 🌏 – Our team operates remotely across Europe, with regular off-sites for team bonding. Some roles, such as sales in the US, are hybrid—please refer to the job description.

• Giving back 🤝 – We are strong advocates of open source, and you will receive $100 per month to support projects that matter to you.

• AI enablement 🤖 – We believe in working smarter—everyone has an unlimited AI budget to explore and utilize the best tools to enhance productivity and creativity.

• Transparency 🙏 – We ensure everyone is aware of each other’s work, how the company is performing—the complete picture.

• An ambitious but kind culture 😍 – People enjoy working here—our eNPS for 2024 is 94!