Senior Solutions Engineer

This is a fully remote position, open to applicants in New Jersey, +4 more states.

📋 Description

• Take charge of the technical sales process, from initial meetings (new sales) to post-sales activities (customer satisfaction, upselling, and subscription renewals).

• Address the technical requirements of clients by identifying new use cases for Cloudera’s technology.

• Create tailored solutions for customers utilizing Cloudera technologies, drawing from reference architectures and established patterns.

• Showcase Cloudera products in a manner that motivates customers to enthusiastically choose Cloudera.

• Collaborate with Account Managers to demonstrate the genuine value of a Cloudera solution and facilitate successful sales.

• Share the product roadmap and vision to encourage customers to broaden their thinking.

• Work with other Cloudera teams to ensure a unified message is communicated to customers.

• Advocate for customer needs to Product Management and Engineering teams.

• Engage in external promotion and advocacy (conferences, meetups, webinars, blogs).

⛳️ Requirements

• A Bachelor's degree in a relevant field of study or equivalent professional experience.

• At least 8 years of experience in a customer-facing role, preferably within a pre-sales environment.

• Proficient in creating and delivering technical presentations and demonstrations.

• Familiarity with technologies such as Big Data, Data Warehousing, or Relational Databases.

• Experience with one or more of the leading cloud service providers (AWS, Azure, or GCP).

• Knowledge in Data Engineering, Data Science, Machine Learning Operations, Security, and Data Governance in enterprise settings.

• Experience with Unix or Linux systems.

• Skilled in gathering and interpreting customer business requirements.

• Exceptional written and verbal communication abilities.

• Strong problem-solving skills.

• A desire to learn, an inquisitive nature, and a passion for ensuring customer success.

🏝️ Benefits

• Generous PTO Policy

• Support work-life balance with Unplugged Days

• Flexible WFH Policy

• Mental & Physical Wellness programs

• Phone and Internet Reimbursement program

• Access to Continued Career Development

• Comprehensive Benefits and Competitive Packages

• Paid Volunteer Time

• Employee Resource Groups