Senior Solutions Engineer

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Collaborate closely with clients and partners to grasp business needs and requirements.

• Assist sales executives in gaining a thorough understanding of client needs.

• Provide technical presentations and tailored product demonstrations.

• Manage product implementation within client environments and liaise with technical support.

• Drive technical sales efforts, including discovery sessions, demonstrations, evaluations, POCs, and RFPs.

• Oversee complex RFP submissions, deals, and internal special projects.

• Document customer needs, requirements, and envisioned future states.

• Customize messaging to align with client requirements and specific use cases.

• Mentor team members in Solutions Engineering and facilitate their onboarding process.

• Convey strategic messaging to senior leaders and decision-makers.

• Engage in Sales Enablement initiatives.

• Maintain comprehensive technical knowledge of CData’s product offerings and the competitive landscape.

• Recognize market trends, use cases, and potential market opportunities.

• Lead technical responses to RFIs and RFPs.

• Collaborate with Solutions Engineering, Sales, Product, Marketing, and Technical Support teams.

• Offer product feedback to shape the product roadmap.

• Serve as the technical customer relationship lead and a liaison with technical support.

• Resolve technical issues for customers and prospects.

• Share knowledge throughout the team and company.

⛳️ Requirements

• Bachelor's degree (BA, BS, or BE) in a STEM discipline.

• 4+ years of experience in Solutions Engineering or a similar role.

• Proficiency in reading and writing code to address problems in at least one programming language; Java or C# preferred.

• Advanced understanding of database systems and SQL.

• Experience in delivering technical presentations to senior-level client executives.

• Outstanding written and verbal communication skills.

• Strong problem-solving capabilities.

• Ability to work autonomously as well as part of a team.

• Candidates must be based in the US and legally authorized to work in the United States without employer sponsorship, now or in the future.

• Approximately 10% travel is required.

🏝️ Benefits

• Medical, Dental, and Vision plans with company-covered insurance premiums.

• Health Savings Account with company contributions.

• Flexible Savings Account and Dependent Care FSA.

• 20 days of Paid Time Off (PTO).

• 11 paid holidays.

• 401(k) plan with 100% company match up to 6% of contributions.

• Remote-friendly, high-trust work culture.

• Opportunities for professional development and learning aligned with career aspirations.