Senior Solutions Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Collaborate with Sales Teams and potential clients to evaluate and adopt Algolia solutions.

• Comprehend and assess customer objectives with KPIs, clearly articulating how Algolia can fulfill them.

• Support the Sales process, which includes discovery, demonstrations, Proofs of Concept (POC), responses to RFPs, and business justification.

• Aid in partner-led and partner-assisted sales activities, including partner training, education, demos, POCs, and RFPs.

• Conduct and document occasional partner onboarding and training webinars, providing an introduction to the Algolia platform and showcasing newly released features.

• Create custom search applications utilizing the tools, frameworks, and partners within the Algolia ecosystem.

• Advocate for customer interests, needs, and product feedback to relay to Product and Engineering teams.

• Engage in continuous learning and skill enhancement while staying informed about industry trends in the Search and Discovery domain, contributing to thought leadership to enhance Algolia's accessibility globally.

• Collaborate with Solution Architects and Customer Success teams to ensure a smooth transition to the post-sales process, guaranteeing successful onboarding.

⛳️ Requirements

• A minimum of 4 years of experience in a customer-facing technical role (SE, SA, consultant, PM), preferably within the SaaS industry.

• Prior software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React; Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C.

• Proficient in data modeling, data transformation, and enrichment.

• Excellent oral and written communication abilities.

• Experience in delivering technical presales workshops of various kinds (discovery, education, product demonstrations).

• Background in working with channel partners such as SIs or ISVs.

• Exceptional organizational skills, managing multiple clients while adeptly switching contexts throughout the day amidst various competing demands and maintaining attention to detail.

• Experience at our current stage and beyond ($150-300M+ ARR range, high growth, significant change, and building internal infrastructure).

• A growth mindset and an eagerness to remain updated on industry trends and technical advancements.

🏝️ Benefits

• Health insurance

• Paid time off

• Flexible work arrangements

• Professional development

• Bonuses