Senior Solutions Consultant

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Collaborate with Sales during the stages of discovery, qualification, solution strategy, demonstrations, and technical validation.

• Facilitate discovery discussions that delve deeper than surface-level issues, revealing operational workflows, compliance necessities, risk profiles, and the business goals that customers aim to achieve.

• Provide engaging product demonstrations that are customized to meet customer objectives, industry scenarios, and buying personas.

• Present confidently to a diverse audience, including frontline users, plant leadership, EHS executives, IT personnel, and executive sponsors.

• Create clear summaries from discovery sessions, maintain workflow documentation, support RFx responses, and prepare materials for implementation handoff.

• Work alongside Product and Professional Services teams to identify gaps, validate proposed solutions, and ensure that commitments are feasible.

• Assist in the continuous enhancement of discovery guides, demo scripts, use case libraries, requirements templates, and handoff standards to boost the consistency and scalability of our presales efforts.

• Collect field insights and relay them back to the Product, Marketing, and Customer Value & Delivery teams.

⛳️ Requirements

• A minimum of 5 years in Solutions Consulting, Sales Engineering, Professional Services, Implementation Consulting, Solution Architecture, or a comparable customer-facing enterprise SaaS position. Experience in leading enterprise discovery and customer workshops is essential.

• Excellent discovery skills, with the capability to ask pertinent questions, follow leads, and align customer complexities with appropriate solutions.

• Proven ability to deliver engaging, customized product demonstrations to both business and operational audiences.

• Conduct structured requirements sessions and produce documentation that an implementation team can execute without needing further clarification.

• Strong written communication skills, including the ability to create clear summaries, solution documentation, and customer-facing materials that require minimal editing.

• Comfortable collaborating across various functions, including Sales, Product, Services, and Customer Success.

• Possess an entrepreneurial mindset with a proactive attitude and the ability to establish structure in ambiguous situations.

• Strong Plus

• Experience in EHS, Control of Work, permit-to-work, operational risk management, industrial safety, manufacturing, energy, chemicals, or other asset-intensive sectors.

• A formal background in business analysis or systems analysis, including process mapping, workflow design, current-state/future-state documentation, and functional requirements delivery.

• Experience with value-based selling, ROI narratives, or business case development.

• Familiarity with enterprise integrations, APIs, or industrial operational systems.

• Previous experience supporting or transitioning into post-sale implementation.

🏝️ Benefits

• Competitive salary package

• Comprehensive medical, dental, and vision insurance

• 401(k) retirement savings plan

• Flexible paid time off along with company holidays

• Opportunities for professional development and attendance at industry conferences

• Remote-first work culture with flexible arrangements