Senior Solutions Architect

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Manage the technical relationship throughout the entire customer journey, both pre- and post-signature.

• Facilitate discovery sessions, architecture and security assessments, proofs of value, and technical decision-making discussions.

• Broaden accounts by introducing additional workflows to both new and existing customers.

• Develop workflows, custom steps, and integrations with clients' GitHub or GitLab, Jira or Linear, Slack, and their current CI systems.

• Convert customer challenges and feedback into organized input for product and engineering roadmaps.

• Document deployments as reusable reference architectures, workflow templates, and systematic approaches.

• Address security questionnaires, conduct architecture reviews, respond to compliance inquiries, and provide RFP contributions.

• Conduct technical workshops and executive briefings tailored to specific audiences.

• Create workflows and architectures that align with customer environments and validate them through functional implementations.

• Share insights from initial deployments with the product line and empower partners and other architects to implement them.

⛳️ Requirements

• Over 7 years of experience in technical roles, with significant involvement in customer-facing architecture, including solutions architecture, principal or lead pre-sales engineering, technical consulting, professional services, or work as a founding engineer with design partners.

• Capable of coding and becoming productive within an unfamiliar codebase and CI setup within a few days.

• Proficient in at least one of the following: PHP and Symfony, JavaScript and TypeScript, Python, or Go.

• Fluent in Git workflows, CI/CD, testing strategies, code review practices, release management, and understanding how these processes can fail at scale.

• Skilled in handling containers, environments, secrets management, cloud fundamentals, and production operations.

• Experience in building with AI agents, including multi-step agentic workflows, integrating tools and MCP, context engineering, evaluating and adjusting model outputs, and managing cost and latency tradeoffs.

• Familiar with governance, audit, and cost management in agentic systems.

• Ability to ground technical discussions in business outcomes.

• Demonstrated executive presence when interacting with engineering, security, and finance stakeholders.

• Strong written communication skills for creating architecture documents, runbooks, and briefs.

• Comfortable navigating ambiguity and collaborating across different time zones.

• Legally authorized to work in Canada or the US.

• Must successfully pass a background check.

🏝️ Benefits

• Flexible PTO.

• Comprehensive healthcare coverage (UK, Canada, France, Spain, USA).

• Company stock options.

• Professional development budget.

• Office equipment budget.

• Wellness budget.

• Annual team gatherings.

• Internet reimbursement.

• Inclusive parental leave.

• Remote work travel program.

• Flexible, open, and inclusive work environment.

• Remote work support and global team collaboration.