Senior Solutions Architect

This is a fully remote position, open to applicants in Texas.

📋 Description

• Become proficient in the Paddle product suite, which includes the checkout, dashboard, and APIs.

• Communicate confidently with C-suite executives and senior developers to assist them in creating exceptional customer experiences.

• Develop integration plans and sample code with sellers to facilitate their own Paddle integration.

• Support Account Executives during customer calls to help secure new business opportunities.

• Collaborate with Account Managers to ensure our customers onboard and launch effectively.

• Serve as a product specialist, while also relaying issues and feature requests to the Product and Engineering teams.

• Contribute to both public and internal documentation efforts.

⛳️ Requirements

• Demonstrated experience in sales engineering or solutions architecture with complex, enterprise-level clients.

• Strong background in various technologies, including a combination of the following:

• ○ Full or partial stack development.

• ○ Application development frameworks.

• ○ Common API interfaces.

• ○ Integration tools such as ETLs, iPaaS, etc., or experience with a built-in integration layer.

• Experience in using and integrating APIs.

• Ideally, proven expertise in payments, accounting practices, and/or subscription management.

• Strong interpersonal and customer management skills gained from a customer-facing role.

• Ability to articulate technical concepts to both technical and non-technical audiences.

🏝️ Benefits

• We provide a comprehensive benefits package, including competitive salaries, stock options, retirement plans, private healthcare, and wellness initiatives.

• Unlimited vacation days.

• Four months of paid family leave, irrespective of gender.

• Commitment to learning and personal development through ongoing exposure to new challenges, an annual learning fund, and regular internal and external training.