Senior Solution Engineer

This is a fully remote position, open to applicants in California.

📋 Description

• Collaborate directly with our exceptional sales team from the initial discovery phase to the closing of deals, aimed at reducing sales cycles and enhancing closing rates.

• Lead and engage in initial discovery meetings with clients, delivering platform demonstrations and highly technical Proof of Value engagements for both current customers and new sales prospects.

• Serve as the direct link translating customer business challenges into technical solutions, positioning Tanium to effectively address those challenges.

• Act as a technical authority during sales engagements, making sure that tactical actions in the pre-sales and POV processes align with strategic account objectives.

• Collaborate efficiently with our business partners (resellers, MSPs, and GSIs) to guarantee maximum technical effectiveness and a consistent customer experience throughout the engagement process.

• Continuously respond to our clients’ needs with clear verbal, written, and presentation skills.

• Develop, manage, and sustain strong relationships with customers, colleagues, and partners.

• Actively engage and present at regional marketing events and conferences.

• Responsible for customer-facing sales and channel enablement, including training initiatives.

• Serve as a pivotal element in the sales model, collaborating with Sales, Marketing, Product, Customer Success, and channel organizations to enhance effectiveness and efficiency throughout the customer lifecycle.

• Expected travel of 30-50% to meet with customers and prospects in person.

⛳️ Requirements

• Over 6 years of operational and/or sales experience in endpoint operations or security.

• More than 4 years of experience in customer-facing or customer support roles.

• Extensive software pre-sales or related value-based technical selling experience in commercial, mid-market, and/or enterprise settings.

• Proficient in presenting at various levels, from C-Suite executives to solution users.

• Familiarity with using AI prompts, skills, and plugins to generate content, conduct data analysis, and expedite presales efforts.

• Proven track record of taking ownership of complex projects and achieving successful results.

• Comprehensive knowledge of IT security, operations, and compliance products and spaces.

• In-depth understanding with practical experience in one or more of the following areas: Endpoint Security, IT Operations Management, Regulatory Compliance.

• General knowledge of scripting languages is an advantage.

• Demonstrated critical thinking abilities.

• Exceptional written and verbal communication skills.

• Naturally team-oriented with a mission-first mentality.

• Bachelor's degree in Computer Science, Mathematics, Engineering, or equivalent experience is required.

🏝️ Benefits

• Medical, dental, and vision plans.

• Family planning benefits.

• Health savings account.

• Flexible spending account.

• Transportation savings account.

• 401(k) retirement savings plan with company match.

• Life, accident, and disability coverage.

• Business travel accident insurance.

• Employee assistance programs.

• Disability insurance.

• Additional well-being benefits.