Senior Software Engineer – New Customer Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• The New Customer Experience team is in search of a software engineer dedicated to enhancing the overall experience for new customers using the Pantheon platform.

• Our team collaborates with nearly every department within the company on one of Pantheon's top priority projects: completely overhauling how customers discover, evaluate, onboard, and derive value from our product.

• You will engage with a diverse array of technologies, including Python services, our GraphQL gateway, authentication and authorization systems utilizing Auth0, and infrastructure managed with Terraform on Google Cloud.

⛳️ Requirements

• 5-8+ years of professional experience in software development.

• Advanced expertise in programming languages such as Python, GoLang, or JavaScript.

• Solid understanding of distributed systems, data structures, and algorithms.

• Experience with cloud platforms (e.g., GCP, AWS) and container orchestration tools (e.g., Kubernetes).

• Proficient in RESTful and GraphQL APIs.

• Demonstrated ability to independently address challenges and successfully drive projects to completion.

• Familiarity with authentication and authorization systems, including Auth0.

🏝️ Benefits

• Industry competitive compensation and equity plan.

• Flexible time off, sick days, and 13 paid holidays.

• Comprehensive medical insurance including Health, Dental, and Vision.

• Paid parental leave (along with fertility, adoption, and other family planning benefits).

• In-office workspace available in San Francisco & Chicago.

• Monthly allowance for wellness, reading, and access to LinkedIn Learning for ongoing development.

• Events and activities, both team-based and company-wide, that inspire, educate, and foster community.