Senior Software Engineer

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Investigating verified application issues within established timelines based on the priority of the issue.

• Identifying solutions while maintaining the integrity of the software application in relation to the general customer base.

• Producing comprehensive technical support documentation as necessary.

• Offering assistance and guidance to users and colleagues.

• Collaborating closely with the Design, Testing, and Development teams to ensure an understanding of future functionalities and deliver a cohesive solution.

• Specifying, developing, and implementing interfaces to support the core product.

• Contributing to the creation of detailed estimates for resource timelines.

• Responsible for monitoring personal project performance against the plan and, when necessary, taking appropriate corrective actions to ensure project objectives are achieved.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).

• 3–6 years of experience in Application/Production Support or Software Engineering.

• Strong skills in troubleshooting and root cause analysis.

• Experience with SQL, databases, and APIs/integrations.

• Ability to read and comprehend code (e.g., C#, Java, or similar).

• Familiarity with ticketing tools (e.g., ServiceNow, Jira) and adherence to SLAs.

• Knowledge of cloud platforms (AWS/Azure) and CI/CD (preferred).

• Experience supporting client-facing systems within cross-functional teams.

• Capability to prioritize issues, estimate efforts, and manage workload autonomously.

• Excellent communication skills and the ability to document technical solutions.

🏝️ Benefits

• Company-issued equipment.

• Formal, hands-on training.