Senior Software Development Engineer – AI, Agentic Systems

This is a fully remote position, open to applicants in United States.

📋 Description

• Decompose customer issues into actionable tasks for you and your team.

• Execute tasks independently from beginning to end while maintaining high quality.

• Effectively convey technical concepts to stakeholders.

• Leverage your understanding of Engineering best practices to ask insightful questions, resolve problems, and develop high-quality software.

• Create designs for both new and existing features.

• Communicate technical concepts clearly with colleagues across the organization (Technical Communication, Support, Product and Cloud).

• Perform all job functions in accordance with the organization's core values, mission, and purpose.

• Uphold the highest moral, ethical, and legal standards to foster an environment that encourages respect, innovation, and creativity.

• Advocate for and promote a positive, inclusive workplace that values and nurtures the diverse talents and strengths of our workforce.

• Develop and manage agentic workflows that operate on production systems, executing multi-step tasks against real infrastructure instead of just assisting in an editor.

• Design the necessary guardrails: blast-radius limits, rollback procedures, CI as a mandatory gate, and confidence thresholds to determine what runs automatically versus what requires approval.

⛳️ Requirements

• A minimum of 5 years of experience in developing enterprise-grade software with a solid understanding of testing and quality assurance processes (Required).

• At least 5 years of proven experience with the current programming languages and tools relevant to the position (Required).

• Practical experience with LLM APIs and agentic frameworks: tool calling, multi-step execution, and structured output (beyond AI coding assistants) (Required).

• Thinks in terms of trust boundaries, blast radius, and least privilege, especially regarding automation that has elevated access to production (Required).

• Knowledge of vulnerability management as a discipline: understanding severity and exploitability, SLAs, exception handling, and the differences between unpatched systems with documented exceptions and those unnoticed (Required).

• Experience with AI coding agents at repository scale (Claude Code or equivalent), running them across multiple repositories and building the necessary harness for trustworthy output (Preferred).

• Familiarity with evaluation and observability for non-deterministic systems, including measuring accuracy and detecting silent degradation (Preferred).

• Understanding AI governance in a security context, including model-use policy, data handling, and audit questions following agent-initiated production changes (Preferred).

• General experience with performance and load testing applications (Preferred).

• Experience in building enterprise-level software.

• Experience working within an agile organization.

• Understanding of build systems such as Jenkins or Bamboo.

• Strong communication skills.

• Proven analytical and problem-solving abilities.

• Ability to effectively interact with co-workers in a results-driven culture.

• Capacity to engage and establish trust and rapport with customers and employees at all levels.

• Solution-focused mindset, collaborating effectively in a fast-paced environment.

• Experience with the Apple platform.

• 2-year/Associates degree (Required).

• 4-year Bachelor's degree (Preferred).

• A combination of relevant experience and education may be considered.

🏝️ Benefits

• Recognized as a 2025 Best Companies to Work For by U.S. News.

• Named a 2024 Best Technology Company to Work For by U.S. News.

• Listed as one of Forbes' Most Trusted Companies in 2024.

• Acknowledged as a 2024 Best Companies to Work For by U.S. News.

• Our developers collaborate in agile delivery teams to create new features, enhance software components, and serve as subject matter experts for our Jamf product offerings.

• You will have the chance to make a significant impact for over 75,000 global customers with the leading Apple device management solution worldwide.

• We continually push the limits of technology; our developers support new innovations and OS releases as soon as they are available from Apple.

• Several Jamf engineers are credited in patents, and with team names like CatDog, ThunderSnow, and Dalek, you can expect to have fun while developing cutting-edge software.

• You will have the opportunity to work in a small, empowered team where the culture is founded on trust, ownership, and respect.

• We provide a clear career path that enables you to grow under supportive leadership and management.

• Visit our Jamf Engineering blog to explore the innovative projects our team is tackling and the lessons we learn from each challenge we overcome. A blog created by engineers, for engineers at medium.com/jamf-engineering.

• 22 of the 25 world's most valuable brands rely on Jamf to perform at their best (as ranked by Forbes).

• Over 100,000 Jamf Nation users comprise the largest online IT community globally.