Senior Site Reliability Engineer

This is a fully remote position, open to applicants in California, +7 more states.

📋 Description

• Participate in an on-call rotation, utilizing runbooks and playbooks to diagnose and resolve production issues.

• Design, create, and maintain observability dashboards and alerts based on Service Level Indicators (SLIs) and Service Level Objectives (SLOs).

• Operate and enhance our Kubernetes-based computing platform.

• Collaborate across cloud networking and infrastructure (Azure/AWS) to ensure reliable and scalable systems.

• Investigate and resolve production incidents, including conducting root-cause analyses and subsequent remediation work.

• Partner with product engineering teams to evaluate architecture and infrastructure decisions prior to deployment.

• Develop and sustain automation that minimizes manual, repetitive operational tasks across the team.

• Write and maintain runbooks and documentation to disseminate on-call knowledge throughout the team.

• Assist in defining non-functional requirements—such as scalability, availability, and performance—for new system designs.

• Collaborate with engineering teams to adopt best practices in reliability and observability.

• Contribute to CI/CD pipelines and assist teams in deploying changes safely and efficiently.

⛳️ Requirements

• 8-10+ years of relevant hands-on experience.

• Kubernetes (essential): strong, practical understanding of Kubernetes as a system.

• SRE principles: practical experience with SLIs, SLOs, and error budgets.

• Cloud engineering & networking: solid background in AWS or Azure, including networking fundamentals (subnetting, IP addressing).

• Observability: extensive experience with at least one modern observability stack (OpenTelemetry, Prometheus, Grafana, Datadog, or Elasticsearch).

• CI/CD: strong understanding of a CI/CD system, preferably GitHub Actions.

• Proficient programming skills with the ability to develop web applications—ideally with a strong working knowledge of .NET and ASP.NET.

• We also welcome strong backgrounds in Python (Flask, FastAPI) or Java (Spring).

• Experience with distributed systems and their common failure modes (retries, timeouts, cascading failures).

• Strong production troubleshooting skills—capable of diagnosing issues under pressure.

🏝️ Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.

• Company-paid medical, dental, and vision (with 100% employer-paid options and 90% coverage for dependents).

• FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Parental leave and support, up to $20k in fertility services (i.e., IUI and IVF), surrogacy, and adoption reimbursement.

• On-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.